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About the Vodafone 4G NOW Entertainment Membership offer

Got a NOW Entertainment Membership with your Vodafone 4G PAYG or Red contract? Here’s where you can find out everything you need to know. 

FAQs

You can watch NOW on Android and Apple smartphones and tablets, as well as loads of other devices like laptops, smart TVs and games consoles. See details of all the devices you can watch on

You can only get an Entertainment Membership through Vodafone, but there’s nothing to stop you adding extra membership options as well. Once your account’s set up, it’s super-easy to add a new membership. Just head to NOW Membership (you’ll need to sign in), and click Add membership next to the one you want. Or, if you haven’t had a Cinema or hayu Membership before, select Start free trial to enjoy a free 7 day trial.

Any additional memberships will be charged to the payment card saved on your NOW account.

If you're on a 24-month Vodafone plan, when it comes to an end your Entertainment Membership will keep rolling at the standard monthly price, which will be charged to the payment card saved on your NOW account. If you don’t want your membership to continue after your offer ends, just cancel it in My Vodafone before your first payment is due.

If you're on a SIM-only Vodafone plan, your Entertainment Membership will automatically be cancelled when your plan ends. If you decide you want to keep it, just head to NOW Membership and select Add membership.

When you take out a TV package with BT, your existing NOW Membership will normally be transferred over to them – but the free Vodafone Entertainment Membership is the exception to this. If you want to transfer your Entertainment Membership over to BT, you'll need to wait until the end of your free offer.

You can cancel your Entertainment Membership online by going to My Vodafone, or by calling Vodafone (dial 191 from your handset or call 08080 034 515). For more info, visit Vodafone online support.

To cancel any other membership options, just head to NOW Membership (you’ll need to sign in) and select Cancel membership next to the one you want to cancel. Find out more about how to cancel

If you're on a SIM-only offer, you don't need to worry about cancelling – your Entertainment Membership will automatically be cancelled at the end of your offer.

The free Entertainment Membership offer is only for Vodafone customers, so if you cancel your contract, you’ll no longer be eligible for this offer. But if you want to carry on enjoying NOW, just head to NOW Membership and select Add membership.

That depends on what your question is about:

I’ve got a question about my bill or my account, or I want to cancel my subscription

You can view your bill and cancel your membership in My Vodafone. If you need more help, contact Vodafone by dialling 191 from your handset or calling 08080 034 515. For more info, visit Vodafone online support.

I have a technical problem

If you’re having trouble watching NOW and you can’t find the answer in our help site, select the Get in touch button on this page to contact us by live chat.

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