How can we help?
Technical issues
- How to set up your NOW Smart Stick
- How to fix issues with slow loading or buffering on NOW
- 'Something went wrong' error on NOW Player
- How to fix NOW Box or Smart Stick problems
- How to adjust your audio settings
- App not working on NOW Box or Smart Stick
- Having problems downloading shows or movies?
- YouView error codes and how to fix them
- Error codes and messages on NOW Box, Smart Stick or Roku device
- How to improve slow broadband speed