How can we help?
Technical issues
- How to set up your NOW Smart Stick
- How to fix issues with slow loading or buffering on NOW
- 'Something went wrong' error on NOW Player
- How to fix NOW Box or Smart Stick problems
- What's the highest streaming quality for my device?
- Error codes and messages on NOW Box, Smart Stick or Roku device
- YouView error codes and how to fix them
- Broadband speed fluctuation in first ten days
- Having problems downloading shows or movies?
- I can’t activate my Sports Day Membership