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How to contact NOW customer care

The quickest way to find the help you need is to use our online articles. We've found that 90% of members don't need to get in touch after reading one of our articles.

Check out our top articles below to see if you can find the help you need online.

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Can't find help online?

Get in touch for more help from a NOW advisor.




Are you a BT customer?

If you pay for your NOW Membership through BT, you'll need to contact them with any account queries or complaints.

How to contact BT