Switching to NOW Broadband or moving home

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We can only test your line and fix problems with your broadband connection if you're at home when you get in touch.

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My broadband or calls aren't working as expected

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Before you cancel, call us on the number below to see what packages are available if you decide to keep your NOW Broadband Membership. If you’re sure about cancelling, you’ll only need to get in touch if you’re switching to a cable provider like Virgin Media, or to full-fibre broadband.

It’s not too late to change your mind

Cancelling my service

If you’re a NOW Broadband customer, select ‘Sign in’ below to view the phone number.

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Our advisors won't be able to do this for you – you'll need to do it yourself online.

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With a mobile membership, you can watch 5 Sky Sports channels on your smartphone: Premier League, Action, Arena, Racing & News.

Looking for info on NOW Sports Mobile Membership?

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