How can we help?

How do I find an account?

Forgotten what email address you used to sign up to NOW TV? Created multiple accounts and lost track of them? Don't worry – our Account Finder will help you find them.


Account details


Try our Account Finder

Just enter your name and the last 4 digits of the payment card you think you signed up with.



Found more than one account?

The next step is to sign in and check what Passes you've got on each account.

  • Head to My Account and then Passes & vouchers to see your active Passes. 
  • To check the charges on your account, head to Bills & payments.
  • If you've got duplicate Passes on different accounts, you can cancel any Passes you're not using in Passes & vouchers

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