NOW - Help

Discover

What devices can I use to watch NOW?

Watching the Premier League with NOW

Watching F1 with NOW

Device setup

How to manage your devices

How to set up your NOW Smart Stick

How do I get NOW on my device?

Account settings

How to contact NOW customer care

How do I cancel my membership?

What is a Parental PIN?

Bills & payments

How do I change my payment method or billing address?

Viewing my payments

How do I find my payment date?

Orders & returns

Buying replacement accessories for my NOW Smart Stick or Box

How do I return or replace my NOW Smart Stick, NOW Box or accessories?

NOW Membership

What is NOW Boost?

NOW Entertainment Membership

All about NOW Sports Membership

Technical issues

How to fix issues with slow loading or buffering on NOW

'Something went wrong' error on NOW Player

How to fix NOW Box or Smart Stick problems

Vouchers & offers

7 day free trial for Entertainment, Cinema, hayu and NOW Boost

How do I apply or enter a voucher code?

NOW voucher code not recognised

Broadband & calls

Fix issues with your NOW Broadband Hub

Having trouble with your broadband?

When will my NOW Broadband line go live?

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