How can we help?

Discover

What devices can I use to watch NOW TV?
What apps are available on my NOW TV Box or Smart Stick?
What is NOW TV?

See more articles

Device setup

How to set up your NOW TV Smart Stick
How do I get NOW TV on my device?
How to manage your devices

See more articles

Account settings

How do I cancel my Passes?
How to contact NOW TV customer care
What is a Parental PIN?

See more articles

Bills & payments

Viewing my payments
How do I change my payment method or billing address?
How do I find my payment date?

See more articles

Orders & returns

How do I buy a NOW TV Smart Stick?
Can I track my NOW TV order and delivery?

See more articles

NOW TV & passes

All about our Sky Sports Passes
What is NOW TV Boost?
NOW TV Entertainment Pass

See more articles

Technical issues

How to fix issues with slow loading or buffering on NOW TV
'Something went wrong' error on NOW TV Player
How to fix NOW TV Box or Smart Stick problems

See more articles

Vouchers & offers

7 day free trial for Entertainment, Sky Cinema, Kids, hayu and NOW TV Boost
NOW TV voucher code not recognised
How do I apply or enter a voucher code?

See more articles

Broadband & calls

Top broadband FAQs
Having trouble with your broadband?
When will my NOW Broadband line go live?

See more articles

      Feedback