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What is NOW TV?
What is a NOW TV Smart Stick?
What devices can I use to watch NOW TV?

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Device setup

How to set up your NOW TV Smart Stick
How to manage your devices
How do I get NOW TV on my device?

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Account settings

How do I cancel my Passes?
How to contact NOW TV customer care
How do I find an account?

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Bills & payments

How do I change my payment card or billing address?
Viewing my payments
How do I find my payment date?

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Orders & returns

How do I buy a NOW TV Box or Smart Stick?
Can I track my NOW TV order and delivery?

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NOW TV & passes

NOW TV Entertainment Pass
What is NOW TV Boost?
All about our Sky Sports Passes

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Technical issues

'Something went wrong' error on NOW TV Player
How to fix issues with slow loading or buffering on NOW TV
How to fix NOW TV Box or Smart Stick problems

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Vouchers & offers

7 day free trial for Entertainment, Sky Cinema, Kids, hayu and NOW TV Boost
How do I apply or enter a voucher code?
NOW TV voucher code not recognised

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Broadband & calls

Top broadband FAQs
When will my NOW Broadband line go live?
How do I switch to NOW Broadband?

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