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Help Centre
Check service status
Check service status
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Discover
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Watching the Premier League on NOW TV
What devices can I use to watch NOW TV?
What is a NOW TV Box?
Device setup
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How to watch NOW TV on a Mac
How to manage your devices
Watching NOW TV on Windows
Account settings
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How do I cancel my NOW TV subscription?
I've forgotten my account username or password
How to contact NOW TV customer care
Bills & payments
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How do I change my payment card or billing address?
Viewing and understanding my bills
How do I find my payment date?
Orders & returns
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How do I return or replace my NOW TV Box or accessories?
How do I buy a NOW TV Box?
Can I track my NOW TV Box order and delivery?
NOW TV & passes
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Sky Sports Day, Week or Month Pass
Sky Cinema Month Pass
NOW TV Entertainment Month Pass
Technical issues
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I can’t activate my Sky Sports Pass
How to fix NOW TV Box problems
Error code 014 - Can't connect NOW TV Box to Wi-Fi
Vouchers & offers
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14 day free trial for Cinema, Entertainment and Kids Pass
How do I apply or enter a voucher code?
NOW TV voucher code not recognised
Broadband & calls
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How do I switch to NOW TV Broadband?
What happens after I've ordered Broadband?
How do I connect my NOW TV Hub to the internet?
Discover
Watching the Premier League on NOW TV
What devices can I use to watch NOW TV?
What is a NOW TV Box?
Device setup
How to watch NOW TV on a Mac
How to manage your devices
Watching NOW TV on Windows
Account settings
How do I cancel my NOW TV subscription?
I've forgotten my account username or password
How to contact NOW TV customer care
Bills & payments
How do I change my payment card or billing address?
Viewing and understanding my bills
How do I find my payment date?
Orders & returns
How do I return or replace my NOW TV Box or accessories?
How do I buy a NOW TV Box?
Can I track my NOW TV Box order and delivery?
NOW TV & passes
Sky Sports Day, Week or Month Pass
Sky Cinema Month Pass
NOW TV Entertainment Month Pass
Technical issues
I can’t activate my Sky Sports Pass
How to fix NOW TV Box problems
Error code 014 - Can't connect NOW TV Box to Wi-Fi
Vouchers & offers
14 day free trial for Cinema, Entertainment and Kids Pass
How do I apply or enter a voucher code?
NOW TV voucher code not recognised
Broadband & calls
How do I switch to NOW TV Broadband?
What happens after I've ordered Broadband?
How do I connect my NOW TV Hub to the internet?