NOW TV - Help

Technical checks

Technical checks

Slow broadband? Bad phone line? Check for network updates and get troubleshooting tips.

Technical checks

Discover

What is a NOW TV Smart Stick?

Can I watch Sky Sports Box Office events on NOW TV?

What devices can I use to watch NOW TV?

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Device setup

How to watch NOW TV on a Mac

Watching NOW TV on Windows

How do I set up my NOW TV Box?

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Account settings

I've forgotten my password

How to contact NOW TV customer care

How do I cancel my NOW TV subscription?

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Bills & payments

Viewing my payments

How do I change my payment card or billing address?

How do I find my payment date?

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Orders & returns

How do I buy a NOW TV Box or Smart Stick?

Can I track my NOW TV order and delivery?

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NOW TV & passes

Sky Cinema Month Pass

All about our Sky Sports Passes

NOW TV Entertainment Month Pass

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Technical issues

How to fix NOW TV Box or Smart Stick problems

How to fix issues with slow loading or buffering on NOW TV

I can’t activate my Sky Sports Pass

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Vouchers & offers

Find out about our Black Friday offers

How do I apply or enter a voucher code?

NOW TV voucher code not recognised

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Broadband & calls

What happens after I've ordered NOW Broadband?

How do I switch to NOW Broadband?

How do I set up my NOW Broadband Hub?

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