How can we help?

Discover

What devices can I use to watch NOW TV?
Watching F1 with NOW TV
What is NOW TV?

See more articles

Device setup

How to set up your NOW TV Smart Stick
How do I get NOW TV on my device?
How to manage your devices

See more articles

Account settings

How to contact NOW TV customer care
How do I cancel my Passes?
What is a Parental PIN?

See more articles

Bills & payments

Viewing my payments
How do I change my payment method or billing address?
How do I find my payment date?

See more articles

Orders & returns

How do I buy a NOW TV Smart Stick?
Can I track my NOW TV order and delivery?

See more articles

passes Created with Sketch.

NOW TV & passes

NOW TV Entertainment Pass
What is NOW TV Boost?
All about our Sky Sports Passes

See more articles

technical-issues Created with Sketch.

Technical issues

'Something went wrong' error on NOW TV Player
How to fix issues with slow loading or buffering on NOW TV
How to fix NOW TV Box or Smart Stick problems

See more articles

Vouchers & offers

7 day free trial for Entertainment, Sky Cinema, Kids, hayu and NOW TV Boost
How do I apply or enter a voucher code?
NOW TV voucher code not recognised

See more articles

Broadband & calls

Top broadband FAQs
Having trouble with your broadband?
When will my NOW Broadband line go live?

See more articles

      Feedback