Help Centre
How can we help?
Discover
What devices can I use to watch NOW?
What is NOW?
Watching F1 with NOW
Device setup
How do I get NOW on my device?
How to set up your NOW Smart Stick
How to manage your devices
Account settings
What is a Parental PIN?
How do I cancel my membership?
How to contact NOW customer care
Bills & payments
How do I change my payment method or billing address?
Viewing my payments
How do I find my payment date?
Orders & returns
Buying replacement accessories for my NOW Smart Stick or Box
How do I return or replace my NOW Smart Stick, NOW Box or accessories?
NOW Membership
What is NOW Boost?
All about NOW Sports Membership
NOW Entertainment Membership
Technical issues
How to fix issues with slow loading or buffering on NOW
'Something went wrong' error on NOW Player
How to fix NOW Box or Smart Stick problems
Vouchers & offers
How do I apply or enter a voucher code?
NOW voucher code not recognised
Broadband & calls
Having trouble with your broadband?
Fix issues with your NOW Broadband Hub
When will my NOW Broadband line go live?
Discover
What devices can I use to watch NOW?
What is NOW?
Watching F1 with NOW
Device setup
How do I get NOW on my device?
How to set up your NOW Smart Stick
How to manage your devices
Account settings
What is a Parental PIN?
How do I cancel my membership?
How to contact NOW customer care
Bills & payments
How do I change my payment method or billing address?
Viewing my payments
How do I find my payment date?
Orders & returns
Buying replacement accessories for my NOW Smart Stick or Box
How do I return or replace my NOW Smart Stick, NOW Box or accessories?
NOW Membership
What is NOW Boost?
All about NOW Sports Membership
NOW Entertainment Membership
Technical issues
How to fix issues with slow loading or buffering on NOW
'Something went wrong' error on NOW Player
How to fix NOW Box or Smart Stick problems
Vouchers & offers
How do I apply or enter a voucher code?
NOW voucher code not recognised
Broadband & calls
Having trouble with your broadband?
Fix issues with your NOW Broadband Hub
When will my NOW Broadband line go live?
Feedback