NOW - Help

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Watching the Premier League with NOW

What devices can I use to watch NOW?

Watching F1 with NOW

Device setup

How to manage your devices

How do I get NOW on my device?

How to set up your NOW Smart Stick

Account settings

What is a Parental PIN?

How do I cancel my membership?

How to contact NOW customer care

Bills & payments

Viewing my payments

How do I find my payment date?

How do I change my payment method or billing address?

Orders & returns

Buying replacement accessories for my NOW Smart Stick or Box

How do I return or replace my NOW Smart Stick, NOW Box or accessories?

NOW Membership

NOW Entertainment Membership

What is NOW Boost?

All about NOW Sports Membership

Technical issues

How to fix issues with slow loading or buffering on NOW

'Something went wrong' error on NOW Player

How to fix NOW Box or Smart Stick problems

Vouchers & offers

NOW voucher code not recognised

How do I apply or enter a voucher code?

Broadband & calls

How do I become a NOW Broadband Member?

When will my NOW Broadband line go live?

Top broadband FAQs

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