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Help Centre

How to manage your devices

How to manage your devices

It’s easy to keep track of the devices you use to watch NOW TV. To see what devices you’ve added, select My Account and then Manage devices. You might need to enter your username and password.

To add a device, simply start watching NOW TV on it, and it’ll be added automatically.

In Manage devices, you’ll see your devices listed, along with the date you last used each one.

Add device


You can add up to devices and watch on devices at the same time.

Once you’ve added 4 devices, you can make change to your devices each calendar month.

Learn more about how many devices you can add
If you’ve already added 4 devices, you’ll need to remove one to watch NOW TV on a new device.

To remove a device, simply select the trash icon next to it in Manage devices. You’ll see a message telling you if you can add a new device this month (or warning you if you can't), and asking you to confirm you want to remove the device.

If you haven’t made a device change already this month, you can then start watching on your new device, and it’ll be added automatically.

Replace a device

You can rename a device you’ve added to make it easier to recognise. Just select Rename next to the device in Manage devices and enter the new name.

Rename my devices

When you’ve got 2 or more of the same device in your house, such as 2 PCs or 2 NOW TV boxes, we recommend renaming one of them so you can tell which is which.

Use the Last used date to help you tell the difference between 2 devices with the same name.

Use the Last used date to help you tell the difference between 2 or more of the same device.


You can manage your devices through the NOW TV app on your Apple iOS device. To swap one of your devices:

  1. Launch the NOW TV app.
  2. Select My Account from the menu.
  3. Swipe left on the device you want to swap to remove it.
  4. Start watching NOW TV on your new device to add it.

Remove device on iOS


If you notice that your Windows 10 (or Windows 8) device is listed twice in My Devices, this is because there's more than one way you can watch NOW TV on your device:

  1. Through the NOW TV app from the Windows Store.
  2. With the NOW TV Player.

Each of these counts as a separate device. So if you watch NOW TV using 2 methods, 2 of your available 4 devices will be used up.

How do I make sure my device is only counted once?

We recommend sticking to one way of watching to avoid using up 2 device slots.

If your device is already listed twice, you can remove a device to free up a slot. Look at the ‘last used’ date in My Devices to help you tell which is which.


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