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I can’t activate my Sports Day Membership

If you’ve got a Sports Day Membership and you find it’s not activating when you go to watch Sky Sports, this could be because you’re trying to watch on your PC or Mac with the NOW Player.

If you accidentally selected, ‘I’ve already got this’ on the screen shown below, but you don’t yet have the Player installed, you won’t be able to play out.

'I've already got this'

To fix the problem, follow the simple steps below.

If you’re on Windows:

  1. Use this link to download the Player.
  2. Install it (see Step 2 here if you need help).
  3. Head back to the website, try watching again and your Sports Day Membership should activate.

If you’re on a Mac:

  1. Download the Player using this link.
  2. Install it (see Step 2 here if you need help).
  3. Head back to the website, try watching again and your Sports Day Membership should activate.

 

Having trouble activating your Sports Day Membership on other devices?

If you can't watch Sky Sports channels on any other devices, try activating your membership on a PC or Mac via the NOW Player first:

  1. Go to My Account and NOW Membership, and make sure your Sports Day Membership is listed as one of your membership options. If you've got a voucher code for your Day Membership, select Redeem a voucher and enter the code to add your membership.
  2. Download the NOW Player on your PC or Mac, and follow the steps above to install it and start watching Sky Sports.
  3. You should now be able to watch on any supported device.

 

Having trouble with a Sports Mobile Membership?

If you've already got a Sports Mobile Membership but you're being prompted to buy one when you try to watch Sky Sports, it might be because you're trying to watch a channel that's not covered by your membership.

With a Mobile Membership, you only get access to 5 Sky Sports channels: Premier League, Action, Arena, Racing and News. (Note that Sky Sports Racing is a horse, not motor, racing channel. F1 races are shown on Sky Sports F1, which isn't included with a Mobile Membership). 

This means that, for example, you won't be able to watch any football matches that are being shown on the Football or Main Event channels – you’ll need a Sports Day or Month Membership for that. Check which matches you can watch with which membership here.

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