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How to adjust your audio settings

If you've got NOW TV Boost and a soundbar or surround sound system, you're all set to enjoy your favourite sports, movies and shows in Dolby Digital 5.1 sound quality. All you need to do is make sure you've adjusted your audio settings on the device you're watching on.

To switch to surround sound (or to stereo), just follow the steps below for your device.

To select surround sound:

  • On your box or stick, go to the right-hand menu and select Settings, then Audio.
  • The Audio Mode should be set to Auto and HDMI set to Dolby D+.

To select stereo:

  • On your box or stick, go to the right-hand menu and select Settings, then Audio.
  • The Audio Mode should be set to Stereo and HDMI set to PCM-Stereo.

 

PS4

To select surround sound:

  • Step 1: In the NOW TV app, go to My Account and Settings and ensure that Surround sound is selected.
  • Step 2: On your PS4, go to Settings, then Sound and screen and Audio output settings and ensure Bitstream Dolby is selected.

To select stereo:

  • Step 1: In the NOW TV app, go to My Account and Settings and ensure that Stereo is selected.
  • Step 2: On your PS4, go to Settings, then Sound and screen and Audio output settings and ensure Linear PCM is selected.

 

To select surround sound:

  • Step 1: In the NOW TV app, go to My Account and Settings and ensure that Surround sound is selected.
  • Step 2: On your Samsung TV, go to Settings, then Sound and Additional settings and ensure HDMI Audio Format is set to Bitstream and Audio Format is set to Dolby Digital Plus.

To select stereo:

  • Step 1: In the NOW TV app, go to My Account and Settings and ensure that Stereo is selected.
  • Step 2: On your Samsung TV, go to Settings, then Sound and Additional settings and ensure HDMI Audio Format is set to PCM and Audio Format is set to PCM.

 

To select surround sound:

  • Step 1: In the NOW TV app, go to My Account and Settings and ensure that Surround sound is selected.
  • Step 2: On your LG TV, go to All settings, then Sound and Additional settings and ensure DTV Audio is set to Dolby Digital Plus or Dolby Digital.

To select stereo:

  • Step 1: In the NOW TV app, go to My Account and Settings and ensure that Stereo is selected.
  • Step 2: On your LG TV, go to All settings, then Sound and Additional settings and ensure DTV Audio is set to MPEG.

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