How can we help?

Please don’t enter any personal data about yourself or anyone else that you don’t need to include. Any information you enter here will be recorded.
Help Centre
Bills & payments

Bills & payments

Viewing my payments
How do I change my payment method or billing address?
How do I find my payment date?
Call tariff guide - how much do calls cost?
Early cancellation fees for broadband
I've cancelled NOW TV but I'm still being charged
Exchanging Tesco Clubcard vouchers for NOW TV credit
How to change or reset your Parental or Payment PIN
How to request a refund
Error code 1014: Payment not authorised

Sign in

Sign in

Signing in will help us to help you more efficiently

NOW TV Community

NOW TV Community

1000+ answers to common issues from other NOW TV customers. Available 24-7.

      Feedback