How can we help?
Bills & payments
- How do I find my payment date?
- How do I change my payment method or billing address?
- Viewing my payments
- Find out if you're eligible for a refund
- Call tariff guide - how much do calls cost?
- What payment methods can I use?
- I've cancelled my NOW Membership but I'm still being charged
- How to change or reset your Parental or Payment PIN
- Early cancellation fees for broadband
- Understanding my NOW Broadband bills