How can we help?

Help Centre
Bills & payments

Bills & payments

Viewing my payments
How do I find my payment date?
How do I change my payment card or billing address?
Call tariff guide - how much do calls cost?
Exchanging Tesco Clubcard vouchers for NOW TV credit
About VAT and VAT invoices
How to change or reset your Parental or Payment PIN
I've cancelled NOW TV but I'm still being charged
What payment cards can I use?
Error code 1014: Payment not authorised

Sign in

Sign in

Signing in will help us to help you more efficiently

NOW TV Community

NOW TV Community

1000+ answers to common issues from other NOW TV customers. Available 24-7.

      Feedback