How can we help?
Bills & payments
- Viewing my payments
- How do I change my payment method or billing address?
- How do I find my payment date?
- Call tariff guide - how much do calls cost?
- How to change or reset your Payment PIN
- Find out if you're eligible for a refund
- I've cancelled my NOW Membership but I'm still being charged
- Upgrades and refunds
- Early cancellation fees for broadband
- Unexpected charges when signing up for NOW or starting a free trial