How do I get NOW on my device?
From mobile phones to games consoles and smart TVs, you'll find NOW on a huge range of devices. This guide will help you set up NOW on any of the devices we support.
Step 1: Are you a NOW Member?
If you don't have one already, you can choose a NOW Membership here.
Step 2: Check your minimum download speed
You'll need at least:
- Broadband — 2.5Mbps
- 3G or 4G — 180Kbps.
Step 3: Choose how you want to watch:
You can use your iPhone or iPad to cast NOW to Apple TV or an AirPlay 2-compatible smart TV.
If you're already a NOW Member, you can simply download the NOW app to your Amazon Fire TV device, sign in and start watching.
Not a member yet? In the app, you also have the option to join NOW via Amazon and pay for your membership using Amazon 1-Click.
If you're already a NOW Member, you can simply download the NOW app to your Amazon Fire TV device, sign in and start watching.
Not a member yet? In the app, you also have the option to join NOW via Amazon and pay for your membership using Amazon 1-Click.
If you're already a NOW Member, you can simply download the NOW app to your Amazon Fire TV device, sign in and start watching.
Not a member yet? In the app, you also have the option to join NOW via Amazon and pay for your membership using Amazon 1-Click.
You can watch NOW on most Android devices running 5.1 or later, just as long as they were bought in the UK and are in their original state.
- Go to Google Play (or AppGallery on some Huawei devices), search for the NOW app and download it
- Already a NOW Member? Simply open the app and sign in with your NOW username and password. Be sure to enter your password carefully, as it’s case sensitive.
- Not a NOW Member yet? Head here to join in.
Help tipYou won't be able to watch on rooted Android devices or devices running CyanogenMod.
Using a OnePlus 8 or 8T Android device?
You might just need to deactivate the Vibrant Colour feature. Just head to Settings, select Display and Vibrant Colour Display, and set it to Off.
If you're seeing an error message on your OnePlus device saying, Viewing Stopped. Something's gone wrong. If the problem persists, contact Online Support team. PLAYBACK_CODEC_DECODING_ERROR, turning off Vibrant Colour and restarting the NOW app should fix it.
You can watch NOW on compatible Android TVs running Android OS 8.0 or later. Simply sign in to the NOW app on your Android TV with your email and password to start watching.
For more info and a list of compatible Android TV brands, see Watching NOW on an Android TV.
Then, if you're already a NOW Member, you can simply sign in with your existing account details and start watching.
Not a member yet? No problem – it's easy to join in via the NOW app. Just open the app, pick something you want to watch and follow the steps to join with that membership. Your monthly subscription will be billed by iTunes.
For steps on getting NOW on your Chromecast device, check out our article on how to set up Chromecast.
Please note: Chromecast will count as 2 of the 6 recent devices shown on your account.
Good to knowChromecast gen 1 devices are no longer supported.
NOW is available on selected 2022 and later Hisense TV models with the VIDAA 6.0 or later operating system. If your model is supported, you’ll find the NOW app in the VIDAA Home Launcher.
To start watching:
- Open the app and sign in if you're already a member.
- New to NOW? It's easy to join via your Hisense TV. Open the app, pick something you want to watch and follow the onscreen prompts to join with an Entertainment, Cinema, Sports or Hayu Membership. You'll just need to enter your personal details, choose a password and enter your payment details.
- You're all set! Simply sign in with your new account details and find a movie, TV show or sporting event to enjoy.
You'll need our app to watch NOW on your iPhone, iPad or other mobile Apple device. Follow these simple steps to download it:
- Go to the App Store, search for the NOW app and download it.
- Already a NOW Member? Simply open the app and sign in with your NOW username and password. Be sure to enter your password carefully, as it’s case sensitive.
- Not a NOW Member yet? No problem – you can join via the NOW app, and your monthly subscription will be billed by Apple.
Help tipThe NOW app no longer supports iOS 11 or 12. If your iOS device is running on 11 or 12, you'll still be able to watch for as long as the app works for you, but you won't receive any updates like new features and bug fixes. If your device supports later iOS versions, we recommend you update to 13 or later. You can't watch NOW on a modified device, or one bought outside the UK.
First, connect your TV to the web. (If you have a wired network, connect your Ethernet cable before you begin.)
- Click on the Smart, Menu or Settings button, depending on your remote control.
- Select Network – this is shown as a globe with a plane flying around it.
- Go to Network Connection, followed by Start Connection. This picks up any nearby networks.
- Select your network when it appears, and enter the password if you have one.
Once you see the Network is connected message, you’re all set.
Your LG device comes with the NOW app installed, so you won't need to download it. Just check out the premium section and our app will be the first one you'll see.
2016 & 2017 LG TVs are no longer supported
Related article How do I join NOW through my LG device?
Your NOW Box comes with the NOW app installed.
All you need to do is set up the NOW Box (you'll need a Wi-Fi connection and a NOW account). Then just sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.
Your NOW Smart Stick comes with the NOW app installed.
All you need to do is set up your Smart Stick (you'll need a Wi-Fi connection and a NOW account). Then just sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.
You can stream NOW via all modern browsers on PCs and Macs. We recommend using Chrome, Safari, Edge and Firefox for the best viewing experience. Simply head to the website and find something to watch.
Good to knowChromebooks and Linux devices are not supported.
- Go to TV/Video on your PS4 or PS5 dashboard
- Download the NOW app
- Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.
- Check you’re using a supported Roku device
- Go to the Roku Channel Store
- Select TV & Video
- Select the NOW app
- Select Add Channel
- Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.
Your Hisense Roku TV comes with the NOW app installed, so you won't need to download it.
Just sign in to the app, and away you go.
The NOW app is currently available on 2016 and later Samsung TVs, except for Samsung Serif models, which don't support NOW.
Good to knowSamsung 2015 TVs are no longer supported.
My TV is compatible – how do I get started?
- Go to the app store on your Samsung TV
- Search for 'NOW'
- Download the NOW app
- Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.
Got a 2020 Samsung TV?
You might need to update your TV's firmware to use the NOW app. If you see a screen asking you to do this, here's how:
- Press the Menu button on your remote control, then select Settings, then Support and Software Update.
- On the Software Update page, select Update Now and press enter on your remote control.
- You'll see a pop-up box showing that your TV is checking for updates.
- If an update is available for your TV, it will automatically start downloading and installing.
- Once the update's been installed, you should be able to open the NOW app.
I'm getting error AS415
If you see the error AS415, it means there's a problem connecting to the Samsung server. Reset your router, and contact Samsung for help.
- Go to Apps on your Xbox dashboard
- Search for 'NOW'
- Download the NOW app
- Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.
- Find NOW through the channels, or through the On Demand section
- Sign in with your NOW username or email address and password and find a movie, show or sporting event to enjoy.
Please note: Older ('Gen 1') YouView boxes no longer support NOW. Not sure if you've got one of these older boxes? It'll have the model number DTR-T1000 or DTR-T1010, or DN370T for the TalkTalk box, and look like one of these: