How do I get NOW on my device?

From mobile phones to games consoles and smart TVs, you'll find NOW on a huge range of devices. This guide will help you set up NOW on any of the devices we support.

 

Step 1: Are you a NOW Member?

If you don't have one already, you can choose a NOW Membership here.

 

Step 2: Check your minimum download speed

You'll need at least:

  • Broadband — 2.5Mbps
  • 3G or 4G — 180Kbps.
 

Step 3: Choose how you want to watch:

Your NOW Box comes with the NOW app installed.

All you need to do is set up the NOW Box (you'll need a Wi-Fi connection and a NOW account). Then just sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

Your NOW Smart Stick comes with the NOW app installed.

All you need to do is set up your Smart Stick (you'll need a Wi-Fi connection and a NOW account). Then just sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

iOS
  1. Go to the App Store or iTunes
  2. Search 'NOW UK'
  3. Download the NOW app
  4. You can then join NOW or sign in with your existing username and password and find a movie, TV show or sport to enjoy.

Please note: You can't watch NOW on a modified device, or one bought outside the UK.

  1. Check you're using a compatible Android device
  2. Go to the Google Play Store
  3. Download the NOW app
  4. Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

Please note: You won't be able to watch on rooted Android devices or devices running CyanogenMod.

For steps on getting NOW on your Chromecast device, check out our article on how to set up Chromecast.

Please note: Chromecast will count as 2 of the 6 devices on your account.

Good to knowChromecast gen 1 devices are no longer supported.

LG

First, connect your TV to the web. (If you have a wired network, connect your Ethernet cable before you begin.)

  1. Click on the Smart, Menu or Settings button, depending on your remote control.
  2. Select Network – this is shown as a globe with a plane flying around it.
  3. Go to Network Connection, followed by Start Connection. This picks up any nearby networks.
  4. Select your network when it appears, and enter the password if you have one.

Once you see the Network is connected message, you’re all set.
 
Your LG device comes with the NOW app installed, so you won't need to download it. Just check out the premium section and our app will be the first one you'll see.

Good to knowLG 2014 and 2015 TVs are no longer supported.

Related article How do I join NOW through my LG device?

  1. Go to TV/Video on your PS4 or PS5 dashboard
  2. Download the NOW app
  3. Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.
  1. Check you’re using a supported Roku device
  2. Go to the Roku Channel Store
  3. Select TV & Video
  4. Select the NOW app
  5. Select Add Channel
  6. Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

The NOW app is currently available on 2016 and later Samsung TVs, except for Samsung Serif models, which don't support NOW.

Good to knowSamsung 2015 TVs are no longer supported.

My TV is compatible – how do I get started?

  1. Go to the app store on your Samsung TV
  2. Search for 'NOW'
  3. Download the NOW app
  4. Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

Got a 2020 Samsung TV?

You might need to update your TV's firmware to use the NOW app. If you see a screen asking you to do this, here's how:

  1. Press the Menu button on your remote control, then select Settings, then Support and Software Update.
  2. On the Software Update page, select Update Now and press enter on your remote control.
  3. You'll see a pop-up box showing that your TV is checking for updates.
  4. If an update is available for your TV, it will automatically start downloading and installing.
  5. Once the update's been installed, you should be able to open the NOW app.


I'm getting error AS415

If you see the error AS415, it means there's a problem connecting to the Samsung server. Reset your router, and contact Samsung for help.

The NOW app is available on most 2016 and later Sony smart TVs.

Simply download the app from the Google Play store, sign in and start watching.
 

I'm getting error PL-0

This error sometimes occurs when you've got an AV receiver or soundbar connected to your Sony TV via HDMI. We're working on a fix for it, but in the meantime, you can get around the error by disconnecting the audio device. Depending on your TV model, you may be able to reconnect it after you start streaming NOW, but if this doesn't work, you'll need to disconnect it and select TV for your audio output instead.

To watch on a Windows PC or laptop, you'll just need to download the NOW Player. Find out how to get the Player

(Windows smartphones are not supported).

  1. Go to Apps on your Xbox dashboard
  2. Search for 'NOW'
  3. Download the NOW app
  4. Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.
  1. Find NOW through the channels, or through the On Demand section
  2. Sign in with your NOW username or email address and password and find a movie, show or sporting event to enjoy.

Please note: Older ('Gen 1') YouView boxes no longer support NOW. Not sure if you've got one of these older boxes? It'll have the model number DTR-T1000 or DTR-T1010, or DN370T for the TalkTalk box, and look like one of these:


YouView Gen1 model numbers DTR-T1000 and DTR-T1010 and Talk Talk DN370T

Mac

To watch on a Mac, you'll just need to download the NOW Player. Find out how to get the Player.

Got Apple TV 4th generation or later? You should have the NOW app pre-installed. You might just need to head to your Apple TV App Store to download the newest version.

Then, if you're already a NOW Member, you can simply sign in with your existing account details and start watching.

Not a member yet? No problem – it's easy to join in via the NOW app. Just open the app, pick something you want to watch and follow the steps to join with that membership. Your monthly subscription will be billed by iTunes.

Your Hisense Roku TV comes with the NOW app installed, so you won't need to download it.

Just sign in to the app, and away you go.

If you're already a NOW Member, you can simply download the NOW app to your Amazon Fire TV device, sign in and start watching.

Not a member yet? In the app, you also have the option to join NOW via Amazon and pay for your membership using Amazon 1-Click.

Find out more about watching NOW on your Amazon device

If you're already a NOW Member, you can simply download the NOW app to your Amazon Fire TV device, sign in and start watching.

Not a member yet? In the app, you also have the option to join NOW via Amazon and pay for your membership using Amazon 1-Click.

Find out more about watching NOW on your Amazon device

Simply download the NOW app from the App Store on your tablet, sign in and start watching.

If you're not a NOW Member yet, you'll need to sign up before you can sign in to the app and start watching. Head to NOWTV.com/membership to join.

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