How To Get NOW On Your Device

From mobile phones to games consoles and smart TVs, you'll find NOW on a huge range of devices. This guide will help you set up NOW on any of the devices we support.

Step 1: Are you a NOW Member?

If you don't have one already, you can choose a NOW Membership here.

Step 2: Check your minimum download speed

You'll need at least:

Broadband — 2.5Mbps
3G or 4G — 180Kbps.

Step 3: Choose how you want to watch:

NOW Box or Smart Box

Your NOW Box comes with the NOW app installed.

All you need to do is set up the NOW Box (you'll need a Wi-Fi connection and a NOW account). Then just sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

NOW Smart Stick

Your NOW Smart Stick comes with the NOW app installed.

All you need to do is set up your Smart Stick (you'll need a Wi-Fi connection and a NOW account). Then just sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

iOS

Go to the App Store or iTunes
Search 'NOW UK'
Download the NOW app
You can then join NOW or sign in with your existing username and password and find a movie, TV show or sport to enjoy.

Please note: You can't watch NOW on a modified device, or one bought outside the UK.

Android mobiles and tablets

Check you're using a compatible Android device
Go to the Google Play Store
Download the NOW app
Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

Please note: You won't be able to watch on rooted Android devices or devices running CyanogenMod.

Android TV

You can watch NOW on compatible Android TVs running Android OS 8.0 or later. Simply sign in to the NOW app on your Android TV with your email and password to start watching.

For more info and a list of compatible Android TV brands, see Watching NOW on an Android TV.

Chromecast

For steps on getting NOW on your Chromecast device, check out our article on how to set up Chromecast.

Please note: Chromecast will count as 2 of the 6 devices on your account.

Good to knowChromecast gen 1 devices are no longer supported.

LG

First, connect your TV to the web. (If you have a wired network, connect your Ethernet cable before you begin.)

Click on the Smart, Menu or Settings button, depending on your remote control.
Select Network – this is shown as a globe with a plane flying around it.
Go to Network Connection, followed by Start Connection. This picks up any nearby networks.
Select your network when it appears, and enter the password if you have one.

Once you see the Network is connected message, you’re all set.

Your LG device comes with the NOW app installed, so you won't need to download it. Just check out the premium section and our app will be the first one you'll see.

Good to knowLG 2014 and 2015 TVs are no longer supported.

PlayStation 4 or 5

Go to TV/Video on your PS4 or PS5 dashboard
Download the NOW app
Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

Roku box or streaming stick

Check you’re using a supported Roku device
Go to the Roku Channel Store
Select TV & Video
Select the NOW app
Select Add Channel
Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

Samsung TV

The NOW app is currently available on 2016 and later Samsung TVs, except for Samsung Serif models, which don't support NOW.

Good to knowSamsung 2015 TVs are no longer supported.

My TV is compatible – how do I get started?

Go to the app store on your Samsung TV
Search for 'NOW'
Download the NOW app
Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

Got a 2020 Samsung TV?

You might need to update your TV's firmware to use the NOW app. If you see a screen asking you to do this, here's how:

Press the Menu button on your remote control, then select Settings, then Support and Software Update.
On the Software Update page, select Update Now and press enter on your remote control.
You'll see a pop-up box showing that your TV is checking for updates.
If an update is available for your TV, it will automatically start downloading and installing.
Once the update's been installed, you should be able to open the NOW app.

I'm getting error AS415

If you see the error AS415, it means there's a problem connecting to the Samsung server. Reset your router, and contact Samsung for help.

Windows

To watch on a Windows PC or laptop, you'll just need to download the NOW Player. Find out how to get the Player.

(Windows smartphones are not supported).

Xbox One or Xbox Series X/S

Go to Apps on your Xbox dashboard
Search for 'NOW'
Download the NOW app
Lastly, sign in to the NOW app with your username and password and find a movie, TV show or sport to enjoy.

YouView, TalkTalk & BT boxes

Find NOW through the channels, or through the On Demand section
Sign in with your NOW username or email address and password and find a movie, show or sporting event to enjoy.

Please note: Older ('Gen 1') YouView boxes no longer support NOW. Not sure if you've got one of these older boxes? It'll have the model number DTR-T1000 or DTR-T1010, or DN370T for the TalkTalk box, and look like one of these:

Mac

To watch on a Mac, you'll just need to download the NOW Player. Find out how to get the Player.

Apple TV

Got Apple TV 4th generation or later? You should have the NOW app pre-installed. You might just need to head to your Apple TV App Store to download the newest version.

Then, if you're already a NOW Member, you can simply sign in with your existing account details and start watching.

Not a member yet? No problem – it's easy to join in via the NOW app. Just open the app, pick something you want to watch and follow the steps to join with that membership. Your monthly subscription will be billed by iTunes.

Find out more about watching on Apple TV