All about your NOW Smart Box


With a NOW Smart Box with 4K & Voice Search you can:

  • Watch your NOW Membership on your big screen, with no contract.
  • Access loads of extra apps like Netflix, BBC iPlayer, ITV Hub and YouTube.
  • Use voice search to find movies, show, actors, directors and more.
  • Connect to hotel Wi-Fi to watch your favourite TV on your travels.
  • See what's on now and next on all the live TV channels at the touch of a button.

Keep in mindGot a Sports Mobile Membership? You can only watch your Mobile Membership on a smartphone – you won't be able to watch with a NOW Smart Box.



  • A TV with an HDMI port.
  • An internet connection and a minimum download speed of  2.5Mbp (via broadband) or 180Kbps (via 3G or 4G)
  • NOW remote (supplied with your Smart Box)
  • HDMI cable and power adaptor (supplied with your Smart Box).

Keep in mind If you've got a NOW Smart Box with Freeview, you'll also need an aerial and a coaxial cable.

Voice search lets you quickly look for movies and shows by name, or by your favourite actors or directors, just by speaking into your Smart Box remote. Plus you can launch apps on your Smart Box on command.

More infoHow do I use voice search on my NOW Smart Box?

Hotel connect lets you set up your Smart Box in locations where you need to sign in to the Wi-Fi network through a web browser, like a hotel room or student halls.

You can use hotel connect throughout the UK, and when you're visiting EU countries too.

More infoCan I use my Smart Box in my hotel or student accommodation?

You don't need an aerial to access your NOW Membership or any of the apps of on a NOW Smart Box.

If you've got a NOW Smart Box with Freeview, you'll need to connect it to an aerial to watch the free channels.

Yes, you’ll need to be a NOW member to set up your Smart Box.

To join NOW and get an account, choose your NOW Membership:

Keep in mindYou can only watch a Sports Mobile Membership on a smartphone – you won't be able to watch with a NOW Smart Box.

Yes – you can add up to 6 devices to your account, including NOW Boxes and Smart Sticks.

Just remember that you can’t watch NOW on more than 1 device at the same time (3 if you have NOW Boost).

More infoManaging my devices

Yes, you can still keep your Smart Box if you cancel your membership. However you won't be able to watch any movies, TV or live sport with the NOW app.

More infoDo I need an active membership to use my NOW Smart Box?

You can't currently connect the NOW Box to a Micro SD card, or other expandable media storage devices.

No, your Smart Box can only be used for the NOW app and other apps available in the App Store.

No, you can't browse the internet with your Smart Box.

You can pause and rewind the live sports channels and Bonus Streams for up to 2 hours with any of the NOW Boxes below: 

  • NOW Smart Box with 4K & Voice Search
  • NOW Smart Box with Freeview
  • NOW Box (black)

You can also pause and rewind live entertainment and Sky Cinema channels for up to 30 minutes on NOW Boxes.

Got a NOW Smart Box with 4K and Voice Search, or a black NOW Box? You can access extra channels on selected sports events with a Sports Month Membership using Bonus Streams, including additional EFL matches and F1 Race Control.

Keep in mindYou can't watch Bonus Streams with a Sports Day or Mobile Membership.

When a Bonus Stream is available, you'll find it on the relevant sports page in the NOW app - for example, rugby Bonus Streams will be on the Rugby page. You may also find Bonus Streams under New & Trending on the NOW Homepage and under Sport Top Picks on the NOW Sports Homepage

Don't worry if you can't see any Bonus Streams right now – they'll appear automatically by the time the event starts.

You can use Red Button and interactive services on live BBC channels. Just hit the red button on your NOW remote to get started.

My NOW remote doesn’t have a red button

No problem – just use the star (*) button to access interactive services through your NOW Smart Box with Freeview instead.

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