Do I need an active membership to use my NOW Box or Smart Stick?
You need to create an account and have an active membership to start using your NOW Box or Smart Stick, and to watch movies, entertainment or sports on your TV.
If you’ve cancelled a membership and want to watch movies, entertainment or sports on your NOW Box or Smart Stick again, you can restart your membership easily at any time.
You can’t watch NOW’s on-demand movies and shows or the live channels if you cancel your membership.
However, you can still buy on-demand movies through your NOW Box or Smart Stick using the Sky Store app. With Sky Store you can rent the latest blockbusters, or choose Buy & Keep to receive the DVD in the post.
What if I cancel my membership?
If you cancel your membership, you can still use your NOW Box or Smart Stick to access most of the extra channels and apps that are available, including catch-up channels such as BBC iPlayer and ITV Hub.
If you’ve cancelled a membership and want to watch movies, entertainment or sports on your NOW Box or Smart Stick again, you can restart your membership easily at any time.
Can I still watch on-demand movies and shows without a membership?
You can’t watch NOW’s on-demand movies and shows or the live channels if you cancel your membership.
However, you can still buy on-demand movies through your NOW Box or Smart Stick using the Sky Store app. With Sky Store you can rent the latest blockbusters, or choose Buy & Keep to receive the DVD in the post.