All about your NOW Smart Stick

NOW Smart Stick with HD & Voice Search

The NOW Smart Stick With HD & Voice Search is a handy, portable device that plugs straight into the HDMI port of your TV, and lets you stream your NOW Membership on your big screen.

With a NOW Smart Stick you can:

  • Watch your NOW Membership on your big screen
  • Access loads of extra apps like Netflix, BBC iPlayer, ITVX and YouTube.
  • Use voice search to find movies, show, actors, directors and more.
  • Connect to hotel Wi-Fi to watch your favourite TV on your travels.
  • See what's on now and next on all the live TV channels at the touch of a button.

Got a Sports Mobile Membership?

You can only watch your Mobile Membership on a smartphone – you won't be able to watch with a Smart Stick.

 

FAQs 

To use your Smart Stick, you’ll need:

  • A TV with an HDMI port (it doesn’t need to be a smart TV)
  • A Wi-Fi connection
  • A NOW account
  • NOW remote (supplied with your Smart Stick)
  • Power cable and adaptor (supplied with your Smart Stick).

Your Smart Stick comes with a bunch of apps already pre-installed, with loads more you can download in seconds.

You get catch up apps like BBC iPlayer, ITVX and All 4, as well as Netflix, YouTube, Vevo and Sky Sports Box Office.

Apps on the NOW Smart Stick

More infoSee the full list of apps available on the Smart Stick

Voice search lets you quickly look for movies and shows by name, or by your favourite actors or directors, just by speaking into your Smart Stick remote. Plus you can launch apps on your Smart Stick on command.

More infoHow do I use voice search on my NOW Smart Stick?

Got a Smart Stick and Sports Month Membership?

You can access extra channels on selected sports events using Bonus Streams, including additional EFL matches and F1 Race Control.

Keep in mindYou can't access Bonus Streams with a Sports Day or Mobile Membership.

When a Bonus Stream is available, you'll find it on the relevant sports page in the NOW app - for example, rugby Bonus Streams will be on the Rugby page. You may also find Bonus Streams under New & Trending on the NOW Homepage and under Sport Top Picks on the NOW Sports Homepage.

Don't worry if you can't see any Bonus Streams right now – they'll appear automatically by the time the event starts.

Hotel connect lets you set up your Smart Stick in locations where you need to sign in to the Wi-Fi network through a web browser, like a hotel room or student halls.

You can no longer watch NOW when travelling in EU countries so you can only use hotel connect throughout the UK. 

Going abroad? Don't worry – you can still download shows and movies to your device before you travel, and watch offline outside the UK. Find out more

More infoCan I use my Smart Stick in my hotel or student accommodation?

You don't need an aerial to access your NOW Membership or any of the apps on the NOW Smart Stick.

Yes, you’ll need a NOW account to set up your Smart Stick.

Ready to join NOW and set up your account? simply choose your membership to get started.

Keep in mindYou can only watch a Sports Mobile Membership on a smartphone – you won't be able to watch with a NOW Smart Stick.

Yes, you can pause and rewind the live sports channels and Bonus Streams for up to 2 hours on your NOW Smart Stick. You can also pause and rewind live entertainment and Sky Cinema channels for up to 30 minutes. 

Yes – you can add up to 6 devices to your account, including additional Smart Sticks.

Just remember that you can’t watch NOW on more than 1 device at the same time (or 3 devices if you have NOW Boost).

More infoManaging my devices

Yes, you can still keep your Smart Stick if you cancel your membership. However you won't be able to watch any movies, TV shows or live sport with the NOW app.

More infoDo I need an active membership to use my NOW Box or Smart Stick?

No, the NOW Smart Stick can only be used for the NOW app and other apps available in the App Store.

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