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Can I download shows or movies to watch offline?

Got an iOS or Android device? You can download most on demand shows and movies on the Entertainment PassCinema PassKids Pass and hayu Pass to watch again later when you’re offline, whether on the go or relaxing on holiday.

Just look for the download icon on the programme info screen, or next to the episode you want to download.

Keep in mindYour device needs a Wi-Fi connection to download shows or movies. You won’t be able to download via 3G or 4G.

Can't see the download icon for any shows or movies?

You might need to update the NOW TV app on your iOS or Android device to enable downloads.

 

Download icon - tap to download show

 

How long can I watch my downloads for?

After you download a show or movie, it'll be saved for 30 days, or until it expires and is no longer available on NOW TV – whichever is sooner.

Once you've started watching, you can watch as many times as you like for 48 hours before the end of the 30 days and your download is deleted.

Keep in mindYour downloads will be deleted if you sign out of your NOW TV account on your device.

FAQs

Most on demand shows and movies on the Entertainment Pass, Cinema PassKids Pass and hayu Pass are available to download.

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If a show or movie is available to download, you’ll see the download icon in the top right corner of the programme info screen, or next to each episode in the episode list.

Why are some shows and movies not available to download?

Do you see a 'download not available' message like the one below when trying to download? Or is the episode or movie you want to download greyed out, or there's no download icon?

This might be because rights restrictions mean we can't offer downloads for all our on demand shows and movies at the moment. However we’re working hard behind the scenes to make more and more available for download in the future.

 

Not available for download - error message

Downloading shows or movies on the Entertainment Pass, Cinema Pass or hayu Pass

Just tap the download icon on the info screen for the show or movie you want to download, or next the episode you want to download in the episode list.

To see your downloads and start watching, go to My TV in the main menu, and then select Downloads.

Downloads in My TV

 

Downloading shows on the Kids Pass

Hit the download icon on the programme info screen to switch to download view.

Then just tap a show episode or movie to start downloading it.

To see your downloads and start watching, just tap the My Downloads icon on your Kids homescreen.

You can queue as many downloads as you like, but each show or movie will download one at a time.

 

My Downloads - tap to view your downloads

You can watch each download as many times as you like for 48 hours after you start watching. You'll need to finish watching within 30 days of downloading a show or movie.

Once 30 days is up, your download will be deleted. After your download’s been deleted, you can download the episode or movie one more time for another 30 day period.

You’ve got 30 days to watch a download before it’s deleted. Once you start watching your download, you can watch as many times as you like in the next 48 hours before it's deleted at the end of your 30 days.

After your download’s been deleted, you can download it one more time for another 30 day period.

You can download a show episode or a movie twice.

Each time you download you get 30 days to watch. You can watch as many times as you like for 48 hours after you start watching before your download gets deleted at the end of your 30 days. 

Can’t see the download icon on the show or movie you want to download, or the episode you want to download is greyed out? This might be because:

  • You've already downloaded it twice before.
  • The show or movie is already in My Downloads because you've downloaded it in the last 30 days on the same device.
  • You've reached the storage limit on your device.
  • We don't have the rights to offer downloads for this particular show or movie. While we’re working hard behind the scenes to make more and more of our on demand shows and movies available for download in the future, we don't have rights to offer downloads for all of them right now.

You can download on all iOS and Android devices compatible with NOW TV. 

More infoWhat devices can I watch NOW TV on?

You can only watch your downloads on the device you downloaded them on. You won’t be able to transfer your downloads onto any other devices. 

You can only watch your downloaded shows and movies on the device you downloaded them on. You won’t be able to transfer your downloads onto any other devices. 

You can stream and download in many European countries outside the UK. You just need to make sure you have an active Pass and a UK payment card on your account before you travel.

Check the article below to find out more, including which countries you can stream and download shows in.

More infoCan I watch NOW TV outside the UK?

Once you've downloaded a show or movie to your device, you can watch it offline in any country you take your device to.

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