Can I download shows, movies or sports to watch offline?

Got an iOS or Android device? You can download most on demand shows and movies on your NOW Entertainment, Cinema and Hayu Membership to watch again later when you’re offline, whether on the go or relaxing on holiday.

Some events and shows from the Sports Membership are also available to download and replay.

Just look for the download icon on the programme info screen, or next to the episode you want to download.

Keep in mindIf you’re using an iOS device, you can download using either Wi-Fi or mobile data. For Android devices, you’ll need a Wi-Fi connection to download – you won’t be able to download via 3G or 4G.

Can't see the download icon for any shows, movies or sports?

You might need to update the NOW app on your iOS or Android device to enable downloads.

Download shows, movies or sports

 

How long can I watch my downloads for?

After you download a show, movie or sports event, it'll be saved for 30 days, or until it expires and is no longer available on NOW – whichever is sooner.

Once you've started watching, you can watch as many times as you like for 48 hours before the end of the 30 days and your download is deleted.

Keep in mindYour downloads will be deleted if you sign out of your NOW account on your device, or if the device is removed from your list of devices.

 

FAQs

Most on demand shows and movies on the Entertainment, Cinema and Hayu Membership are available to download.

Some events and shows from the Sports Membership are also available to download and replay.

Choose your membership

If a show or movie is available to download, you’ll see the download icon in the top right corner of the programme info screen, or next to each episode in the episode list.

Why are some shows and movies not available to download?

Is the episode or movie you want to download greyed out, or there's no download icon?

This might be because rights restrictions mean we can't offer downloads for all our on demand shows and movies at the moment. However, we’re working hard behind the scenes to make more and more available for download in the future.

Downloading shows or movies with an Entertainment, Cinema, Sports or Hayu Membership

Just tap the download icon on the info screen for the show, movie or sports event you want to download, or next the episode you want to download in the episode list.

To see your downloads and start watching, go to My TV in the main menu, and then select Downloads.

Downloads in My TV

 

Downloading Kids shows

Hit the download icon on the programme info screen to switch to download view.

Then just tap a show episode or movie to start downloading it.

To see your downloads and start watching, just tap the My Downloads icon on your Kids homescreen.

You can queue as many downloads as you like, but each show or movie will download one at a time.

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You can watch each download as many times as you like for 48 hours after you start watching. You'll need to finish watching within 30 days of downloading.

Once 30 days is up, your download will be deleted. After your download’s been deleted, you can download the episode or movie one more time for another 30 day period.

You’ve got 30 days to watch a download before it’s deleted. Once you start watching your download, you can watch as many times as you like in the next 48 hours before it's deleted at the end of your 30 days.

After your download’s been deleted, you can download it one more time for another 30 day period.

You can download each show episode, movie or sports event twice.

Each time you download you get 30 days to watch. You can watch as many times as you like for 48 hours after you start watching before your download gets deleted at the end of your 30 days. 

Can’t see the download icon on the show or movie you want to download, or the episode you want to download is greyed out? This might be because:

  • You've already downloaded it twice before.
  • The show or movie is already in My Downloads because you've downloaded it in the last 30 days on the same device.
  • You've reached the storage limit on your device.
  • We don't have the rights to offer downloads for this particular show or movie. While we’re working hard behind the scenes to make more and more of our on demand shows and movies available for download in the future, we don't have rights to offer downloads for all of them right now.

You can download on all iOS and Android devices compatible with NOW. 

More infoWhat devices can I watch NOW on?

You can only watch your downloads on the device you downloaded them on. You won’t be able to transfer your downloads onto any other devices. 

You can only watch your downloads on the device you downloaded them on. You won’t be able to transfer your downloads onto any other devices. 

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