Find out everything you need to know to cancel your NOW Broadband Membership or switch broadband provider. Plus details on early termination charges.

Want to end your NOW Broadband contract early, before your minimum agreed term? Find out about early termination fees and when you need to pay them.

Find out how your final bill is calculated when you cancel your NOW Broadband membership or switch to a new provider, and whether you'll need to pay early termination charges.

Check out these steps if you want to stop your NOW Cinema, Entertainment, hayu or Sports Membership from auto-renewing each month or cancel your Boost add-on.

Learn how to restart a Cinema, Entertainment, hayu or Sports Membership that you've cancelled. It's easy to renew your membership and start watching again.

Find out how to tell us about the death of a NOW account holder so that we can cancel the account as quickly as possible.

If you've cancelled your membership but you still see charges on your account, check if there are any other accounts registered on your card.

Lost track of your NOW account details? Can't remember what email address you signed up with? Having trouble signing in? Our Account Finder might be able to help!

Want to know if you can still use your NOW Box or Smart Stick without an active membership? Find out if you can still use apps and watch catch-up channels when your membership has lapsed.

If you pay for your NOW Membership through EE TV, you will need to contact them with any queries about your account, or to cancel. Find out how to get in touch with EE TV.

Find out about our NOW Basics package for broadband and calls, and find out how to join if you are an existing member in receipt of Universal Credit, Pension Credit, Income-based Employment Support Allowance, Income-based Jobseeker's Allowance or Income Support.

Having problems with your broadband connection? Start by checking your service status, then check out our troubleshooting guides.

A complete guide to the different types of broadband speed, plus how to test the internet connection speed for your device. Is your broadband fast enough?

From 5 July 2023, the prices of our broadband membership plans will be going up by GBP 3.50. You'll see the price change reflected in your bill on or after 5 July.

Find out what to do if you've missed a payment for your NOW Broadband membership, or if your membership has been suspended due to missed payments.

Got NOW Powered by Sky broadband, or interested in getting it? Head over to the Sky website for help and support, and answers to common FAQs.

Getting fluctuating speeds on your new NOW Broadband connection? Find info on testing and reconfiguring your line to get a reliable and faster connection.

You can resolve many common broadband issues quickly and easily yourself in My Account or by using our help site. Here are some handy tips to point you in the right direction.

What happens after you sign up for NOW Broadband Membership? Find out how to track your order and view or change an engineer visit for broadband installation.

Choose your Hub for steps to install your NOW Broadband Hub and connect to broadband. Download the setup guide PDF for your Hub to make installation easier.