Common payment issues with NOW Broadband
Missed a payment for your NOW Broadband Membership, or your payment method isn't being accepted? Find out what to do below.
How do I make an overdue payment?
If your last payment failed and is now overdue, you can make a manual payment in My Account.
My membership has been suspended due to missed payments. What should I do?
Not to worry – just head to Bills & payments and follow the steps to pay your outstanding balance and get your broadband membership up and running again.