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Common payment issues with NOW Broadband

Missed a payment for your NOW Broadband Membership, or your payment method isn't being accepted? Find out what to do below.


How do I make an overdue payment?

If your last payment failed and is now overdue, you can make a manual payment in My Account.


My membership has been suspended due to missed payments. What should I do?

Not to worry – just head to Bills & payments and follow the steps to pay your outstanding balance and get your broadband membership up and running again.

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