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Help Centre

Why can't I watch some shows on the TV channels?

Why can't I watch some shows on the TV channels?

What's the issue?

Sometimes we’re unable to broadcast a movie or show through our TV channels due to rights restrictions (you might see this referred to as ‘slating’). This means that occasionally a movie or show will be blocked on the channels.
 
If a movie or show is blocked you’ll see the following message:
 

Error message - 'programme not currently available on your device'

What shows and movies aren't available?

The vast majority of our shows aren't affected and we're always working hard to make sure we can bring you more of the best movies and shows.

We post a daily list of any shows that won't be available on the Entertainment Month Pass channels, and another monthly list for unavailable movies.

We’re sorry if you can't watch something you wanted to. If your show is blocked, there are still lots of great movies and TV shows available on NOW TV. Browse our on demand catalogues for Movies and Entertainment, as well as the TV channel schedules, and you're sure to find a new favourite show or movie.

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