Help Centre
NOW TV Help Site
Discover
Watching the Premier League on NOW TV
What devices can I use to watch NOW TV?
What is NOW TV?
Device setup
Managing my devices
How do I get NOW TV on my device?
Set up your NOW TV Box
Account settings
How do I cancel my Passes?
How to contact NOW TV
I've forgotten my account email or password
Bills & payments
How do I view my payment history?
When will my payment be taken?
Change my payment card or billing address
Orders & returns
How do I buy a NOW TV Box?
When will I get my NOW TV Box or accessories?
Return or replace my NOW TV Box or accessories
NOW TV & passes
Sky Sports Day, Week or Month Pass
NOW TV Entertainment Month Pass
Sky Cinema Month Pass
Technical issues
NOW TV Box error codes and messages
What's the highest streaming quality for my device?
Troubleshooting for the NOW TV Box
Vouchers & offers
How do I apply or enter a voucher code?
14 day free trial – Cinema and Entertainment
NOW TV voucher code not working