Help Centre
How can we help?
Discover
What is NOW?
What is a NOW Smart Stick?
Can I watch Sky Sports Box Office events on NOW?
Device setup
How to set up your NOW Smart Stick
How do I get NOW on my device?
Managing my devices
Account settings
How do I cancel my membership?
What is a Parental PIN?
How to contact NOW
Bills & payments
How do I change my payment method or billing address?
When will my payment be taken?
How do I view my payment history?
Orders & returns
How do I buy a NOW Smart Stick or Box?
Can I track my NOW order and delivery?
NOW Membership
NOW Entertainment Membership
All about NOW Sports Membership
What is NOW Boost?
Technical issues
Fix issues with slow loading or buffering
‘Something went wrong’ error on NOW Player
How to fix NOW Box or Smart Stick problems
Vouchers & offers
How do I apply or enter a voucher code?
NOW voucher code not working
Discover
What is NOW?
What is a NOW Smart Stick?
Can I watch Sky Sports Box Office events on NOW?
Device setup
How to set up your NOW Smart Stick
How do I get NOW on my device?
Managing my devices
Account settings
How do I cancel my membership?
What is a Parental PIN?
How to contact NOW
Bills & payments
How do I change my payment method or billing address?
When will my payment be taken?
How do I view my payment history?
Orders & returns
How do I buy a NOW Smart Stick or Box?
Can I track my NOW order and delivery?
NOW Membership
NOW Entertainment Membership
All about NOW Sports Membership
What is NOW Boost?
Technical issues
Fix issues with slow loading or buffering
‘Something went wrong’ error on NOW Player
How to fix NOW Box or Smart Stick problems
Vouchers & offers
How do I apply or enter a voucher code?
NOW voucher code not working
Feedback