Help Centre
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Discover
What devices can I use to watch NOW?
What is a NOW Smart Stick?
Watching the Premier League with NOW
Device setup
How to set up your NOW Smart Stick
Managing my devices
How do I get NOW on my device?
Account settings
How do I cancel my membership?
What is a Parental PIN?
How to contact NOW
Bills & payments
When will my payment be taken?
How do I view my payment history?
How do I change my payment method or billing address?
Orders & returns
How do I buy a NOW Smart Stick or Box?
Can I track my NOW order and delivery?
NOW Membership
All about NOW Sports Membership
What is NOW Boost?
NOW Entertainment Membership
Technical issues
Fix issues with slow loading or buffering
‘Something went wrong’ error on NOW Player
How to fix NOW Box or Smart Stick problems
Vouchers & offers
7 day free trial for Cinema, Entertainment, hayu and NOW Boost
How do I apply or enter a voucher code?
NOW voucher code not working
Discover
What devices can I use to watch NOW?
What is a NOW Smart Stick?
Watching the Premier League with NOW
Device setup
How to set up your NOW Smart Stick
Managing my devices
How do I get NOW on my device?
Account settings
How do I cancel my membership?
What is a Parental PIN?
How to contact NOW
Bills & payments
When will my payment be taken?
How do I view my payment history?
How do I change my payment method or billing address?
Orders & returns
How do I buy a NOW Smart Stick or Box?
Can I track my NOW order and delivery?
NOW Membership
All about NOW Sports Membership
What is NOW Boost?
NOW Entertainment Membership
Technical issues
Fix issues with slow loading or buffering
‘Something went wrong’ error on NOW Player
How to fix NOW Box or Smart Stick problems
Vouchers & offers
7 day free trial for Cinema, Entertainment, hayu and NOW Boost
How do I apply or enter a voucher code?
NOW voucher code not working
Feedback