Help Centre

Technical issues

Technical issues

‘Something went wrong’ error on NOW TV Player

Fix issues with slow loading or buffering

How to fix NOW TV Box or Smart Stick problems

I can’t activate my Sports Pass

What's the highest streaming quality for my device?

Error codes and messages on NOW TV Box or Smart Stick

NOW TV app not loading on Samsung TV

App not working on NOW TV Box or Smart Stick

Maximum number of simultaneous streams reached

Low or insufficient power warning for NOW TV Smart Stick