How can we help?
Technical issues
- Fix issues with slow loading or buffering
- How to fix NOW Box or Smart Stick problems
- Can I return my NOW Smart Stick or NOW Box?
- Remote control troubleshooting tips
- What's the highest streaming quality for my device?
- Problems with the NOW app on your LG TV
- I can’t activate my Sports Day Membership
- Error codes and messages on NOW Box or Smart Stick
- HDCP error on PlayStation or Xbox
- How to reset your NOW Box or Smart Stick