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    Help Centre
    Technical issues

    Technical issues

    Fix issues with slow loading or buffering
    ‘Something went wrong’ error on NOW Player
    How to fix NOW Box or Smart Stick problems
    Maximum number of simultaneous streams reached
    I can't sign in to the NOW app on Xbox
    Having problems downloading shows or movies?
    Apple iOS error codes and messages
    App not working on NOW Box or Smart Stick
    I can’t activate my Sports Day Membership
    Error codes and messages on NOW Box or Smart Stick

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