How can we help?
Technical issues
- How to fix NOW Box or Smart Stick problems
- Fix issues with slow loading or buffering
- Can I return my NOW Smart Stick or NOW Box?
- HDCP error on PlayStation or Xbox
- How to reset your NOW Box or Smart Stick
- I can’t activate my Sports Day Membership
- What's the highest streaming quality for my device?
- Error codes and messages on NOW Box or Smart Stick
- How to fix streaming problems on Apple TV
- Purple screen with no picture on NOW Box or Smart Stick