Help Centre

Technical issues

Technical issues

Error codes and messages on NOW TV Box or Smart Stick

Fix issues with slow loading or buffering

How to fix NOW TV Box or Smart Stick problems

What's the highest streaming quality for my device?

App not working on NOW TV Box or Smart Stick

I can’t activate my Sports Pass

Maximum number of simultaneous streams reached

Low or insufficient power warning for NOW TV Smart Stick

Android error codes and messages

Apple iOS error codes and messages