Help Centre

Technical issues

Technical issues

‘Something went wrong’ error on NOW TV Player

Fix issues with slow loading or buffering

How to fix NOW TV Box or Smart Stick problems

Error codes and messages on NOW TV Box or Smart Stick

I can’t activate my Sports Pass

HDCP error on PS4 or Xbox One

Problems with the NOW TV app on your LG TV

Low or insufficient power warning for NOW TV Smart Stick

What's the highest streaming quality for my device?

NOW TV app not loading on Samsung TV