How can we help?
Technical issues
- Fix issues with slow loading or buffering
- ‘Something went wrong’ error on NOW Player
- How to fix NOW Box or Smart Stick problems
- I can’t activate my Sports Day Membership
- Maximum number of simultaneous streams reached
- Error codes and messages on NOW Box or Smart Stick
- Android error codes and messages
- Having problems downloading shows or movies?
- App not working on NOW Box or Smart Stick
- What's the highest streaming quality for my device?