Help Centre

Help Centre

Help Centre

Bills & payments

How do I view my payment history?
When will my payment be taken?
Change my payment card or billing address
Why wasn't my payment authorised?
What payment cards can I use?
Change/reset my Parental or Payment PIN settings
About VAT and VAT invoices

Already got an account?

Signing in will help us to help you more efficiently

Sign in

The Legal Bit
Privacy & Cookies
Terms & Conditions
Accessibility
How to Contact Us

NOW TV Box: A NOW TV Pass and account set up with debit/credit card are required to activate box. Connects to TV via HDMI (cable supplied). All 4, TG4, RTE and TV3 apps offer a selection of content available on Channel 4, TG4, RTE and TV3 websites. Some apps (such as Spotify and Sky Store) cost extra.

Other devices: Smartphones: Requires iOS 8 and Android 4, or later. For all other devices, see our Help article.

14 Day Free Trial: Available when you sign up at nowtv.com without a voucher. Thereafter your month Pass automatically renews at its standard price (€7-€15 per month (pm)), unless cancelled. You can cancel any time. One free trial allowed per Pass per person. Not available to previous customers re-joining with the same TV Pass and/or with any other offers.

General: 18+. Republic of Ireland Only. Streamed via broadband/3G/4G/Wi-Fi (charges may apply). Add up to 4 compatible devices, and watch on 2 at the same time. Chromecast counts as two devices. Some content is unavailable on live channels and/or catch up. Shows are available on catch up for at least 7 days from date first shown. Roku LT, XS or 3 and Republic of Ireland account required to watch on Roku. Ongoing monthly prices and channels subject to change. Terms of Use. NOW TV Combo Terms and Conditions apply. NOW TV accepts Visa and MasterCard.