Help Centre

How do I get NOW TV on my device?

NOW TV is available on a wide range of devices. This guide will help you set up NOW TV on any of the devices we support.

 

Step 1: Get yourself a NOW TV account

If you don't have one already, you can buy a Pass or start a 14-day free trial here.

 

Step 2: Check your minimum download speed

You'll need at least:

  • Broadband - 2.5Mbps
  • 3G or 4G - 180Kbps.
 

Step 3: Choose how you want to watch:

Your NOW TV Box comes with the NOW TV app installed.

All you need to do is set up the NOW TV Box (you'll need a Wi-Fi connection and a NOW TV account). Then just sign in to the NOW TV app with your username and password and find a movie, TV show or sport to enjoy.

Please note: The hayu Month Pass isn't available on the white NOW TV Box.

Your NOW TV Smart Stick comes with the NOW TV app installed.

All you need to do is set up your Smart Stick (you'll need a Wi-Fi connection and a NOW TV account). Then just sign in to the NOW TV app with your username and password and find a movie, TV show or sport to enjoy.

iOS
  1. Go to the App Store or iTunes
  2. Search 'NOW TV UK'
  3. Download the NOW TV app
  4. Lastly, sign in to the NOW TV app with your username and password and find a movie, TV show or sport to enjoy.

Please note: You can't watch NOW TV on a modified device, or one bought outside the UK.

  1. Check you're using a compatible Android device
  2. Go to the Google Play Store
  3. Download the NOW TV app
  4. Lastly, sign in to the NOW TV app with your username and password and find a movie, TV show or sport to enjoy.

Please note: You won't be able to watch on rooted Android devices or devices running CyanogenMod.

For steps on getting NOW TV on your Chromecast device, check out our article on how to set up Chromecast.

Please note: Chromecast will count as 2 of your 4 devices.

LG

Your LG device comes with the NOW TV app installed, so you won't need to download it.

Just check out the premium section and our app will be the first one you'll see.

Related article How do I add a Pass using my LG device?

  1. Go to TV/Video Services on your PS3 XMB, or TV/Video on your PS4 dashboard
  2. Download the NOW TV app
  3. Lastly, sign in to the NOW TV app with your username and password and find a movie, TV show or sport to enjoy.
Please note: The hayu Month Pass isn't available on PS3.
  1. Check you’re using a supported Roku device
  2. Go to the Roku Channel Store
  3. Select TV & Video
  4. Select the NOW TV app
  5. Select Add Channel
  6. Lastly, sign in to the NOW TV app with your username and password and find a movie, TV show or sport to enjoy.

The NOW TV app is currently available on 2015, 2016 and 2017 Samsung TVs, except for Samsung Serif models, which don't support NOW TV.

How do I know if I have a compatible TV?

Just look at the model number – if there’s a J, K, L, M or Q in the middle, then you have a compatible TV.

See this guide for more details on Samsung TV model numbers

My TV is compatible – how do I get started?

  1. Go to the app store on your Samsung TV
  2. Search for 'NOW TV'
  3. Download the NOW TV app
  4. Lastly, sign in to the NOW TV app with your username and password and find a movie, TV show or sport to enjoy.

I'm getting error AS415

If you see the error AS415, it means there's a problem connecting to the Samsung server. Reset your router, and contact Samsung for help.

Find out how to watch on a Windows PC or tablet (Windows smartphones are not supported).

  1. Go to Apps on your Xbox 360 or Xbox One dashboard
  2. Search for 'NOW TV'
  3. Download the NOW TV app
  4. Lastly, sign in to the NOW TV app with your username and password and find a movie, TV show or sport to enjoy.
Please note: The hayu Month Pass isn't available on Xbox 360.
  1. Find the NOW TV player through the channels, or through the On Demand section
  2. Sign in to the NOW TV app with your username and password and find an on-demand movie to enjoy.
Mac

To watch on a Mac, you'll just need to download the NOW TV Player. Find out how to get the Player.

If you've got Apple TV, you should have the NOW TV app pre-installed, so you can just sign in and start watching. Find out more about watching on Apple TV

Please note: The hayu Month Pass isn't available on Apple TV at the moment.
  1. Find the NOW TV app in the On Demand section of EE TV
  2. Sign in with your username and password and find a movie, TV show or sport to enjoy.
Please note: The hayu Month Pass isn't available on EE TV.

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