What features are available on NOW?

Find the answers to some common questions about features available on NOW below:

If you've got a Sports Day or Month Membership, you can access Sky Sports+ streams for selected sports events, including additional EFL matches and F1 Race Control.

And if you've got Boost or Ultra Boost, you'll be able to view selected Sky Sports+ streams in full 1080p HD where a higher quality stream is available.

Keep in mindYou can't watch Sky Sports+ streams with a Sports Mobile Membership.

If you've got a NOW Smart Box with Freeview, you can use Red Button and interactive services on live BBC channels. Just hit the red button on your NOW remote to get started. (If your NOW remote doesn’t have a red button, just use the star (*) button to access interactive services through your NOW Smart Box instead.)

When a stream is available, you'll find it on the relevant sports page in the NOW app - for example, rugby live streams will be on the Rugby page.

Subtitles are available for selected on demand movies and shows with the Cinema Membership and Entertainment Membership.

You can get subtitles on a bunch of our devices, including the NOW Smart Stick and Box. Check the article below to find out more.

More infoCan I watch NOW with subtitles?

Yes – just select Add to My TV to add a show to your Watchlist, where you can find it to watch later.

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Absolutely. You can download most shows and movies on your NOW Entertainment, Cinema and Hayu Membership to watch again later when you’re offline on your iOS or Android device, whether on the go or relaxing on holiday.

Some events and shows from the Sports Membership are also available to download and replay – just look for the download icon on the programme info screen.

More infoHow do I download shows to watch offline?

NOW Membership only give you access to pay TV channels and on demand movies or shows – not any Freeview channels.

Got a NOW Smart Box with Freeview? Just connect your Smart Box to your TV aerial to get Freeview channels on your TV.

Yes, you can. Just set an age restriction for which your viewing PIN will be required.

Keep in mindA viewing PIN is mandatory to watch some shows and movies on the live channels available with a Cinema or Entertainment Membership. Find out more

If you want friends or family to use your NOW account without being able to add new membership types or any other products using your saved card details, make sure your Payment PIN is turned on.

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Yes you can. To watch all our Sky Sports channels, movies and selected shows in full HD, you'll need to upgrade to Boost or Ultra Boost, which give you:

  • A fully immersive audio experience with Dolby Digital 5.1 or Atmos
  • Selected Sky Sports+ streams in full 1080p HD (where the video feed allows for higher stream quality. Dolby 5.1 surround sound not available)
  • With Ultra Boost, 4 dedicated UHD sports channels (Sky Sports Main Event & Sky Sports F1, and 2 ad-hoc channels, Sky Sports UHD 1 & 2), plus selected shows and movies in up to 4K UHD HDR on compatible devices
  • Extra devices, so 2 or 3 people in your household can watch at the same time
  • Plus you can stream on-demand sports, shows and movies ad-free. Find out more

How do I get Boost or Ultra Boost?

When you join NOW, you might see the option to add Boost or Ultra Boost when you choose your membership. Or you can upgrade later in the Membership area of My Account.

Keep in mindYou won’t be able to get Boost or Ultra Boost if you’ve only got a Sports Mobile Membership, or if you only have membership you pay for via a third party such as Vodafone.

Find out more about Boost and Ultra Boost

You can pause and rewind the live sports channels and Sky Sports+ streams for up to 2 hours on all supported devices, except for:

  • LG TVs running WebOS 3.x and below
  • Samsung TVs from 2016 and earlier
  • YouView and EE TV boxes
  • Chromecast.

You can also pause and rewind live entertainment and Sky Cinema channels for up to 30 minutes on NOW and Roku devices.

Not at all. Once you're a NOW Member, you can add as many membership types as you like on one account.

You can’t browse the internet through the NOW Smart Stick or Box.

You can use your NOW device to stream everything on your NOW Membership. You can also connect to loads of apps through your Box and Smart Stick, including Netflix, BBC iPlayer and YouTube.

If you’ve got a NOW Smart Stick or Box, you can watch Sky Sports Box Office events, including boxing and WWE events, with the Sky Sports Box Office app.

More info Can I watch Sky Sports Box Office events?

If you’ve got an iPhone or Android smartphone, it’s easy to add a reminder to your calendar to make sure you don’t miss the big match.

To set a reminder you’ll need to have the NOW app installed (just search for NOW in the App Store or Google Play), and be logged in with your email address and password. When you find an event that you don’t want to miss, hit Add to calendar to set a reminder.

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The first time you add a reminder, or when you install the app, you’ll be asked to give NOW permission to access your calendar. Just select Allow, or go to your settings to grant access your calendar.

Don’t worry – we’ll never use this to access any of your personal data. You can remove permission to access your calendar at any time in Settings.

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