What features are available on NOW?

Find the answers to some common questions about features available on NOW below:

Bonus Streams are available for selected sports events with a Sports Month Membership. Check the article below to find out more.

More infoHow do I watch Bonus Streams?

Red Button and interactive services can be used if you have a NOW Smart Box with Freeview.

Subtitles are available for selected on demand movies and shows with the Cinema Membership and Entertainment Membership.

You can get subtitles on a bunch of our devices, including the NOW Smart Stick and Box. Check the article below to find out more.

More infoCan I watch NOW with subtitles?

Yes – just select Add to My TV to add a show to your Watchlist, where you can find it to watch later.


Absolutely. You can download most shows and movies on your NOW Entertainment, Cinema and Hayu Membership to watch again later when you’re offline on your iOS or Android device, whether on the go or relaxing on holiday.

Some events and shows from the Sports Membership are also available to download and replay – just look for the download icon on the programme info screen.

More infoHow do I download shows to watch offline?

NOW Membership only give you access to pay TV channels and on demand movies or shows – not any Freeview channels.

Got a NOW Smart Box with Freeview? Just connect your Smart Box to your TV aerial to get Freeview channels on your TV.

Yes, you can. Just set an age restriction for which your viewing PIN will be required.

Keep in mindA viewing PIN is mandatory to watch some shows and movies on the live channels available with a Cinema or Entertainment Membership. Find out more

If you want friends or family to use your NOW account without being able to add new membership types or any other products using your saved card details, make sure your Payment PIN is turned on.


You can watch all our Sky Sports channels, movies and selected shows in full HD with NOW Boost. That’s 1080p video quality instead of the usual 720p, for just £6 a month extra.

NOW Boost also gives you:

  • A fully immersive audio experience with Dolby Digital 5.1.
  • Selected Bonus Streams in full 1080p HD (where the video feed allows for higher stream quality. Bonus Streams are available for Sports Month Members only. Dolby 5.1 surround sound not available).
  • All Sky Sports channels at 50 frames per second (except on LG TV and Xbox One & Series X/S).
  • Extra devices, so 3 people in your household can watch at the same time.
  • Plus you can stream on-demand sports ad-free (as well as ad-free shows and movies if you've got Cinema or Entertainment Membership).

How do I get NOW Boost?

When you join NOW, you’ll see the option to add NOW Boost when you choose your membership.

Keep in mindYou won’t be able to get NOW Boost if you’ve only got a Sports Mobile Membership, or if you only have membership you pay for via a third party such as Vodafone.

Find out more about NOW Boost

You can pause and rewind the live sports channels and Bonus Streams for up to 2 hours on all supported devices, except for:

  • LG TVs running WebOS 3.x and below
  • Samsung TVs from 2016 and earlier
  • YouView and EE TV boxes
  • Chromecast.

You can also pause and rewind live entertainment and Sky Cinema channels for up to 30 minutes on NOW and Roku devices.

Not at all. Once you're a NOW member, you can add as many membership types as you like on one account.

You can’t browse the internet through the NOW Smart Stick or Box.

You can use your NOW device to stream everything on your NOW Membership. You can also connect to loads of apps through your Box and Smart Stick, including Netflix, BBC iPlayer and YouTube.

If you’ve got a NOW Smart Stick or Box, you can watch Sky Sports Box Office events, including boxing and WWE events, with the Sky Sports Box Office app.

More info Can I watch Sky Sports Box Office events?

If you’ve got an iPhone or Android smartphone, it’s easy to add a reminder to your calendar to make sure you don’t miss the big match.

To set a reminder you’ll need to have the NOW app installed (just search for NOW in the App Store or Google Play), and be logged in with your email address and password. When you find an event that you don’t want to miss, hit Add to calendar to set a reminder.



The first time you add a reminder, or when you install the app, you’ll be asked to give NOW permission to access your calendar. Just select Allow, or go to your settings to grant access your calendar.

Don’t worry – we’ll never use this to access any of your personal data. You can remove permission to access your calendar at any time in Settings.

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