Buying replacement accessories for my NOW Smart Stick or Box
Need a new remote?
Speak to one our friendly advisors to place your order.
I need a new HDMI cable
You can get a replacement HDMI cable from all good electrical stores.
Need an HDMI extender for your NOW Smart Stick?
If you don't have enough room to plug your Smart Stick into your TV (because it's wall-mounted, for example), you might need an HDMI extender to give you that extra bit of space.
HDMI extenders are available in all good electrical stores.
Is my NOW Smart Stick or Box still in warranty?
Your NOW device is in warranty if you bought it within the last year, and it hasn't been deactivated due to a refund.
If your device is in warranty, you might be able to get replacement accessories free of charge.