How can we help?
Technical issues
- How to set up your NOW Smart Stick
- Can I return my NOW Smart Stick or NOW Box?
- How to fix issues with slow loading or buffering on NOW
- 'Something went wrong' error on NOW Player
- How to fix NOW Box or Smart Stick problems
- App not working on NOW Box or Smart Stick
- Having problems downloading shows or movies?
- I can’t activate my Sports Day Membership
- Purple screen with no picture on NOW Box or Smart Stick
- Can I get replacement accessories for my NOW Smart Stick or Box?