How can we help?

What payment methods can I use?

For TV Passes and products, we accept payments via Mastercard, Visa and American Express (Amex) credit or debit cards. 

Some customers may be required to input additional security information through Mastercard SecureCode (3D Secure), Verified by Visa or Amex SafeKey.


Got NOW Broadband & Calls?

NOW Broadband & Calls customers can only pay with Mastercard or Visa at the moment. 

Keep in mindIf you add NOW Broadband & Calls to your account, or if you’ve ever been a NOW Broadband & Calls customer, you won’t be able to pay with Amex. 


Paying for your Passes through BT?

Check My BT to see what payment methods you can use to pay your BT bill.



Unfortunately there are some Visa and Mastercard prepaid cards we don't accept at the moment.

If you can't save the details for your prepaid card, please try using a different payment card instead.

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