Help Centre

Watching Netflix on my NOW TV Box or Smart Stick

Watch Netflix with your NOW TV Box or Smart Stick

Got any of the NOW TV devices below and a Netflix subscription? You can sign in to the Netflix app on your NOW TV device and watch your favourite Netflix shows on your big screen.

  • NOW TV Smart Stick
  • NOW TV Smart Box with 4K and Voice Search
  • NOW TV Smart Box with Freeview
  • NOW TV Box (black)

Don’t have a Netflix subscription yet? You can sign up through the Netflix app on your NOW TV device too.

Keep in mindThe Netflix app isn't available on a white NOW TV Box.

Don't have a NOW TV device yet?

Order a NOW TV Box or Smart Stick online and you'll get it within 5 working days.

 

Order NOW TV device

 

Can't see the Netflix app on your NOW TV device? You might need to download it from the App Store first. Check below to see how to do this.

FAQs

For many NOW TV Boxes and Smart Sticks, the Netflix app will already be loaded on your device when you get it. You’ll find it in My apps.

Can’t see Netflix in My apps? You’ll need to download it from the App store first:

  1. On your home screen, scroll to App store and select OK on your NOW TV remote.
  2. Select Netflix from the list of available apps.
  3. Select Add app to start downloading.

Once the Netflix app's downloaded, you can find it by selecting My apps on your home screen.

You can get a Netflix subscription through the app on your NOW TV Box or Smart Stick, even if you don’t have a Netflix account yet.

Just open the Netflix app and follow the on-screen steps to create an account and get a subscription.

For any problems signing up or creating your account, you'll need to get in touch with Netflix.

Netflix app not loading properly, or can’t sign in to your account? 

For tips on fixing issues with the Netflix app, check this handy article.

NOW TV doesn't take any payments for your Netflix subscription, and your monthly subscription payments go directly to Netflix.

So even if you signed up through the Netflix app on your NOW TV Box or Smart Stick, you won't see your monthly Netflix payments in your NOW TV payments.

You can manage your Netflix subscription and check your payments on the Netflix website.

Your NOW TV Box or Smart Stick comes pre-loaded with a whole bunch of other apps, including YouTube and Vevo, plus on demand channels like BBC iPlayer and All 4.

Plus you can download loads of extra apps too  – here's a full list of all available apps on your NOW TV device.

To download other apps:

  1. On your home screen, scroll to App store and select OK on your NOW TV remote.
  2. Browse the list of available apps, and select the one you want to download.
  3. Select Add app to download.

Once your app's downloaded, you can find it by selecting My apps on your home screen.

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