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I can’t activate my Sky Sports Pass

If you’ve got a Sky Sports Day or Week Pass and you find it’s not activating when you go to watch Sky Sports, this could be because you’re trying to watch on your PC or Mac with the NOW TV Player.

If you accidentally selected, ‘I’ve already got this’ on the screen shown below, but you don’t yet have the Player installed, you won’t be able to play out.

'I've already got this'

To fix the problem, follow the simple steps below.

If you’re on Windows:

  1. Use this link to download the Player.
  2. Install it (see Step 2 here if you need help).
  3. Head back to the website, try watching again and your Pass should activate.

If you’re on a Mac:

  1. Download the Player using this link.
  2. Install it (see Step 2 here if you need help).
  3. Head back to the website, try watching again and your Pass should activate.

 

Having trouble with a Sky Sports Mobile Month Pass?

If you've already got a Mobile Pass but you're being prompted to buy a Pass when you try to watch Sky Sports, it might be because you're trying to watch a channel that's not covered by your Pass.

With a Mobile Pass, you only get access to 5 Sky Sports channels: Premier League, Action, Arena, Racing and News.

This means that, for example, you won't be able to watch any football matches that are being shown on the Football or Main Event channels – you’ll need a Sky Sports Day, Week or Month Pass for that. Check which matches you can watch with which Pass here.

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