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Simultaneous streams limit reached

There are a couple of reasons why you might see an error message like the one below when trying to watch NOW TV.
 

You've reached the maximum number of simultaneous streams

 

Trying to watch on too many devices?

You can usually watch on a maximum of 2 devices at the same time, unless:

  • You've got NOW TV Boost. This lets you watch on up to 3 devices at the same time.
  • You've only got a Sky Sports Mobile Month Pass – which limits you to watching on 1 smartphone.
To watch on another device, you’ll need to stop watching on one of the others first. You might need to wait 10 minutes before continuing to watch on your other devices after seeing this message.

 

Did your browser or computer crash?

If your browser or computer crashes during playback, our system might think that you're still watching NOW TV. Try waiting 10 minutes before watching again.

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