Simultaneous streams limit reached
There are a couple of reasons why you might see an error message like the one below when trying to watch NOW TV.
Trying to watch on too many devices?
You can usually watch on a maximum of 2 devices at the same time, unless:
- You've got NOW TV Boost. This lets you watch on up to 3 devices at the same time (keep in mind that Chromecast counts as 2 devices).
- You've only got a Sky Sports Mobile Month Pass – which limits you to watching on 1 smartphone.
Did your browser or computer crash?
If your browser or computer crashes during playback, our system might think that you're still watching NOW TV. Try waiting 10 minutes before watching again.