Account settings

I've forgotten my password

<p>Forgotten your password?  No problem – just follow the steps below to reset it.</p>
<p> </p>
<h2>How to reset your password</h2>
<h3>Step 1:</h3>
<p>Go to <b>My Account</b> at the top right of the website and select <b>Sign in</b>.</p>
<p> </p>
<h3>Step 2:</h3>
<p>Select <a href="https://www.nowtv.com/gb/forgotten-password" target="_blank">I don&#39;t know my password</a></p>
<p align="center"><img alt="Select the &#39;I don&#39;t know my password&#39; link on the sign-in screen" src="https://nowtv.file.force.com/servlet/servlet.ImageServer?id=015WS000000tsfh&amp;oid=00DG0000000BmYO&amp;lastMod=1727085680000"></img></p>
<p> </p>
<h3>Step 3:</h3>
<p>Enter your NOW email address and select <b>Send email</b>.</p>
<p>We&#39;ll email you instructions on how to set or reset your password.</p>
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<h6 class="panel-title"><a href="#panelcollapse1">Can&#39;t remember what email address you signed up with?</a></h6>
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<p>Try putting the email address you think you might have signed up with into our <a href="/account-finder/" target="_self">Account Finder</a> tool. If you still can&#39;t track down your account, contact us by selecting the <b>Get in touch</b> button on this page.</p>
<p>If you&#39;re an <b>EE TV customer</b>, you can find confirmation of your NOW email address in the welcome email you got from EE TV when you set up your package.</p>
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<p> </p>
<p align="center"><img alt="Set or reset a password" src="https://nowtv.file.force.com/servlet/servlet.ImageServer?id=015WS0000016OtV&amp;oid=00DG0000000BmYO&amp;lastMod=1730223044000"></img></p>
<p> </p>
<p> </p>
<h2>Still can&#39;t log in?</h2>
<p>If you&#39;re still having trouble logging in, please contact us by selecting the <b>Get in touch</b> button on this page.</p>

I've forgotten my password

How to reset your password

Step 1:

Step 2:

Step 3:

Can't remember what email address you signed up with?

Still can't log in?

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