How do I change my email address?

Want to change the email address that you use to sign in, and that we use to send you updates about your account and NOW? 

No problem – you can do that in My Account:


Personal details


How to update your email address

Head to Personal details, sign in and select the Change email link.
We'll send an email to your current address.
Click the Update my email link in the email to change your address.


When you've updated your address we'll send an email to your new address. Click the Verify my email link in that email to confirm your change.

Next time you sign in to NOW, you'll need to use your new email address (or your NOW username).


What if I can't access my email address?

If you no longer have access to the email address registered on your NOW account, you won't be able to update it. Select the Get in touch button on this page to contact us by live chat and we can update it for you.