I've forgotten my account email or password

Our Account Finder can help remind you which email address you used to sign up. Just enter your name and the last 4 digits of the payment card you think you signed up with, and we'll check for any matching accounts.

Go to Account Finder

Step 1:

Go to My Account at the top right of your screen, and select Sign In.

 

Step 2:

Select Forgotten your password?
 

Step 3:

Enter your NOW email address and select Continue

We'll email you instructions on how to set or reset your password