I've forgotten my account email or password
Forgotten your registered NOW email address or password? No problem – just follow these steps to retrieve them:
Our Account Finder can help remind you which email address you used to sign up. Just enter your name and the last 4 digits of the payment card you think you signed up with, and we'll check for any matching accounts.
Step 1:
Go to My Account at the top right of your screen, and select Sign In.
Step 2:
Select Forgotten your password?Step 3:
Enter your registered email address and select Send email.Step 4:
Look out for an email from us with a link to reset your password. Your link will be live for 3 hours.
Still can't log in?
If you're still unable to retrieve your details and log in, please contact us by selecting the Get in touch button on this page.