Why can't I add more devices?
Due to rights restrictions, we have to limit the number of devices you can add each month.
You can add up to 6 devices. Once you’ve added your 6 devices, you can make 3 changes to your devices each calendar month.
This means that even if you're not using your maximum allowance, you might still not be able to add a new device, as one or more of your slots may be blocked. If one of your device slots is blocked it will show you when you can add a device.
Managing your devices
If you try to watch NOW TV on a new device after you’ve added 6 devices, you might get an error 6003 or see a message that looks like one of these (depending on which device you're using):
If you try to watch NOW TV on a new device when you’ve already made your 3 changes this month, you’ll see this message:
You can watch on 2 devices at the same time (or just one if you only have a Sky Sports Mobile Month Pass). If you try to watch NOW TV on another device, you'll see this message: