How do I use My Account?

Managing your Passes, devices and lots more is simple in our My Account section, whether you're on your computer or your smartphone. And there are FAQs to give you guidance when and where you need it.

Just select My Account at the top of your screen, and then select the feature you want from the menu. You might need to enter your username and password.

Why can’t I use any My Account features?

This might be because your account hasn’t been fully set up, or because you’re signed in using an account from another Sky service. Try logging in with a different account if you've registered more than one.

What can I do in My Account?

Reset your password

Manage your Payment and Parental PINs

Update your payment card details

View your purchase history

Cancel a Cinema, Entertainment, Kids or Sports Month Pass

Apply a voucher for a Cinema, Entertainment, Kids or Sports Month Pass

Manage your devices