Help Centre

Help Centre

  1. Help Centre
  2. Account settings

How do I use My Account?

Print

We’ve given our My Account section a makeover. With new, easy-to-use pages, it’s simple to manage your passes, devices and lots more. All the pages now work perfectly on your mobile too, so you can control your NOW TV account wherever you are. We’ve also added FAQs to give you guidance when and where you need it.

Just select My Account at the top of your screen, and then select the feature you want from the menu. You might need to enter your username and password.

Sign into My Account

Why can’t I use any My Account features?

This might be because your account hasn’t been fully set up, or because you’re signed in using an account from another Sky service. Try logging in with a different account if you've registered more than one.


What can I do in My Account?

 

Reset your password

Manage your Payment and Parental PINs

Update your payment card details

View your purchase history

Cancel a Cinema, Entertainment, Kids or Sports Month Pass

Apply a voucher for a Cinema, Entertainment, Kids or Sports Month Pass

Manage your devices
 

Did you find this helpful?

We really value your feedback to help improve this article. We don’t reply to feedback, but if you have a specific problem or question that you’d like help with, please select Contact Us below.

For more help on this topic