How to reset your NOW TV Box

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You can fix many issues by performing a Hard Reset of your NOW TV Box. This will return the box to its default factory settings.
 

Step 1:

Press a pin in the RESET hole (shown below) and hold down for 30 seconds.
 

Reset button

 

Step 2:

Set up your NOW TV box again.
To carry out a factory reset on your NOW TV Smart Box:
 

Step 1:

Using your NOW TV remote, go to Settings, then select System.
 

Step 2:

Select Advanced system settings, and then Factory reset.
 

Step 3:

Enter the 4-digit code shown using the onscreen keypad.
 

Keep in mind The RESET button on the bottom of the NOW TV Smart Box restarts your box, but doesn’t perform a factory reset.

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