How to reset your NOW TV Box
You can fix many issues by performing a Hard Reset of your NOW TV Box. This will return the box to its default factory settings.
Step 1:Press a pin in the RESET hole (shown below) and hold down for 30 seconds.
Set up your NOW TV box again.
Step 1:Using your NOW TV remote, go to Settings, then select System.
Step 2:Select Advanced system settings, and then Factory reset.
Enter the 4-digit code shown using the onscreen keypad.
Keep in mind The RESET button on the bottom of the NOW TV Smart Box restarts your box, but doesn’t perform a factory reset.