How can we help?

How do I change or update my personal details?

Can I change my name or username?

If your name or title has changed, get in touch by Live Chat and we'll update it for you.

You can’t change your NOW TV username after you've set up your account.


How do I change my payment card details?

You can update your card details at any time by heading to My Account and Payment details.


Need to change your email address?

Just follow these simple steps.

Did you know...? You can use your registered email address to sign in to your NOW TV account, instead of your username. This is the address you used to sign up for NOW TV.

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