Can I watch NOW with subtitles or closed captions?

We know subtitles and closed captions are an important part of the TV experience for many of our members, and we're always looking at what we can do to increase their availability on our shows and movies.

Subtitles or closed captions are provided either by Sky or a third party (this could be another broadcaster, channel or app), depending on the channel you’re watching.

If a show or movie doesn’t have subtitles or closed captions, it means they haven't been created by the broadcaster responsible for creating and uploading them.  

Does NOW provide subtitles or closed captions?

What's the difference? Subtitles only show dialogue, while closed captions also provide descriptions of non-speech elements, such as sound effects.

All our shows and movies have closed captions rather than subtitles, where available. 

 

What shows and movies have closed captions?

Closed captions are available with selected on-demand shows and movies on the Cinema Membership and Entertainment Membership.

You can watch with closed captions on many live channels across the Cinema, Entertainment, Sports and Sports Extra Membership options too (on selected devices).
 

 Closed captions available on selected on-demand shows or movies?Closed captions available on selected shows or movies on live channels?
Cinema Membership
Entertainment Membership
(All channels except Sky History and Sky Max)
Sports Membership
(All channels except Sky Sports Racing)
Sports Extra MembershipN/A
Hayu MembershipN/A

We’re planning to increase the number of shows and movies on NOW with closed captions. We’ll let you know on this page when more details are available. 

 

How do I turn on closed captions?

Movies and shows with closed captions available will have an S symbol in the programme details.

Closed captions can be turned on or off by selecting the speech bubble symbol next to the player controls. 

 

null null

 

FAQs

Closed captions for on-demand shows and movies are available on all supported devices, except for PC or Mac.

Closed captions on live channels are currently available on the devices listed below. We're planning to add them for live channels on more of our supported devices in the future – keep an eye on this page for updates.

  • Android/iOS
  • Apple TV
  • NOW Smart Stick & Box
  • Roku boxes and streaming players
  • Chromecast
  • LG TV
  • Samsung TV
  • Xbox One, Xbox Series X/S
  • PS4/PS5

Keep in mindOn some devices, you might need to update to the latest software version in order to watch with closed captions.

Some devices have a setting to turn on closed captions to display automatically whenever they’re available.

On a NOW Smart Stick or NOW Box

  1. Go to your homescreen and select Settings from the main menu.
  2. Select Subtitles, and then select On
  3. You’ll see a tick to indicate subtitles are now turned on for all available movies and shows.

You can also turn on closed captions for all available shows on the devices below. Just look for the Subtitles setting on the main menu.

  • PS4
  • XBox One
  • LG TV
  • Samsung TV

We're aware of an issue where closed captions are appearing on some iOS devices automatically. To turn closed captions off for all movies and shows on your iPhone or iPad, just follow these steps:

  1. Go to Settings, then General.
  2. Select Accessibility, and then Subtitles and Captioning.
  3. Switch off the Closed Captions + SDH setting.
     

If you can't see the option to turn on closed captions on your iOS or android device, you might need to update to the latest version of the NOW app first.

Did you find this helpful?

Feedback