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App not working on NOW Box or Smart Stick

If you’re having a problem with any of the apps on your NOW Box or Smart Stick, either the app needs updating or your NOW software needs a refresh.

How to check for software updates on your NOW Box or Smart Stick

Follow the steps below to get the latest versions of your installed apps and NOW software:

  1. Go to Settings in the left-hand menu
  2. Select System
  3. Select System update
  4. Select Check now.


Your device will then look for and install any updates.