How can we help?

Managing my broadband payment details

Payment details

 

Got a new payment card?

Update your card details or billing address in My Account.

 

 

How do I update my payment details?

You can change your payment details at any time in My Account.

You can make your monthly NOW Broadband Membership payments using Mastercard or Visa.

Got TV Membership as well? As well as Mastercard and Visa, you can also pay for your TV Membership with American Express.

Good to knowYou can use different payment methods for your broadband and TV membership. So you can pay for your TV membership using Amex, and your broadband membership with Mastercard or Visa.

 

I forgot to update my details and missed a payment. What should I do?

Not to worry – you can make any overdue payments in My Account.

Just go to Bills & payments and follow the steps to pay your outstanding balance, or get your account up and running again if you’ve missed several payments in a row and your account has been suspended.

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