Help Centre

How to make a complaint

Get in touch with our friendly team in any of the ways below to submit your complaint:

Got a NOW TV account?

Just sign in and contact us by web form.


New to NOW TV, or having trouble signing in?

Just go to the Anything else? section of Get in touch, and select Live Chat.

Available 8am to midnight, seven days a week.


Or you can write to us:

NOW TV Customer Care
The Hub
1st Floor
Grant Way
Isleworth TW7 5QD.


If you’d like to know more about how NOW TV deals with your complaint, read the NOW TV Customer Complaints Code of Practice.

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