How to pair your smart remote
The NOW TV Smart Stick and Smart Box with 4K and Voice Search come with a smart remote. This type of remote is a bit different from a standard infra-red remote in that it connects over your wireless network. When you first set up your Smart Stick or Box, a connection is established with your remote – a process called pairing.
If you've got a new remote, it's quick and easy to pair it with your Smart Stick or Box.
Open the battery compartment of your remote control and pop in 2 AAA batteries as shown (they both go the same way up).
Your remote should now pair automatically with your Smart Stick or Box.
If it doesn't:
- Move the remote close to your Smart Stick or Box to avoid any interference with your Wi-Fi channel
- Then hold down the small button below the battery compartment for a few seconds:
You’ll see this screen while your remote pairs with your Smart Stick or Box:
When the green light in the battery compartment flashes, your remote has connected.
Having trouble pairing your remote?
If your remote won't pair, try changing the batteries.