How to pair your smart remote

The Smart Stick and Smart Box with 4K and Voice Search come with a smart remote. This type of remote is a bit different from a standard infra-red remote in that it connects over your wireless network. When you first set up your Smart Stick or Box, a connection is established with your remote – a process called pairing.

If you've got a new remote, it's quick and easy to pair it with your Smart Stick or Box.

Open the battery compartment of your remote control and pop in 2 AAA batteries as shown (they both go the same way up).
 

Put the batteries in your smart remote



Your remote should now pair automatically with your Smart Stick or Box.

If it doesn't:

  • Move the remote close to your Smart Stick or Box to avoid any interference with your Wi-Fi channel
  • Then hold down the small button below the battery compartment for a few seconds:

 

Hold down the small button below the battery compartment to pair your remote.

 

You’ll see this screen while your remote pairs with your Smart Stick or Box:

 

You’ll see this screen while your remote pairs with your Smart Stick.

 

When the green light in the battery compartment flashes, your remote has connected.

Having trouble pairing your remote?

If your remote won't pair, try changing the batteries.

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