How can we help?

How do I make a complaint?

We appreciate that sometimes things may go wrong, and you'll need to let us know. If so, our friendly team are here to help between 8am and 11pm, 7 days a week. Please select the Get in touch button on this page if you wish to raise a complaint.

If you’d like to know more about how we deal with your complaint, read the NOW Complaints Code of Practice.