Why can’t I find the show I’m looking for?

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The NOW TV Entertainment Pass lets you watch loads of shows on demand.

You can watch episodes from some shows on catch up after they’ve been broadcast on our TV channels. For other shows whole seasons are available as box sets, with all episodes in the season available at the same time.

If you can’t find the show you’re looking for in our catalogue, it might be because:

Catch up episodes are usually available for at least 7 days from the date they were first broadcast.

Box sets are normally available for longer, and expiry dates vary from show to show. 

When a show or episode is available for less than 30 days, you’ll see how many days are remaining on the show info page.

If you’re trying to watch a show on catch up after it’s appeared on one our TV channels, bear in mind that it can take up to 24 hours for an episode to be added after it was first broadcast.

Some shows have a break for a few weeks, or months, before returning.

Unfortunately, rights restrictions mean we can’t offer all shows from our TV channels on demand.

If you can’t find any episodes of a show either in catch up or box sets, then it might not be available on demand.

If you can see shows but they’re not playing correctly, or you can’t play them at all, this may be a technical issue.

Go to our Help Centre and search for your issue in the box near the top of the page to find an article to help fix your problem.

For more help on this topic