Broadband and phone network planned works across East London 17th April 00:00 - 03:00

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We can only test your line and fix problems with your broadband connection if you're at home when you get in touch.

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My broadband or calls aren't working as expected

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Before you cancel, call us on the number below to see what packages are available if you decide to keep your NOW Broadband Membership. If you’re sure about cancelling, you’ll only need to get in touch if you’re switching to a cable provider like Virgin Media, or to full-fibre broadband.

It’s not too late to change your mind

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If you’re a NOW Broadband customer, select ‘Sign in’ below to view the phone number.

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With a mobile membership, you can watch 5 Sky Sports channels on your smartphone: Premier League, Action, Mix, Racing & News.

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