How to change or reset your Payment PIN

Your Payment PIN helps you control who can make purchases using the payment method saved on your account. Your Payment PIN is automatically turned off when you sign up.

This security setting can only be controlled by you, so our advisors won't be able to reset it for you. You'll need to do this yourself by signing in to the Settings area of My Account.

How to set your Payment PIN

Select My Account and then Settings to see the settings for your Payment PIN.

From here you can:

• Turn your Payment PIN on or off. You’ll be asked for your Payment PIN first if you want to turn it off.

• Change your Payment PIN. You’ll be asked for your current Payment PIN first if you want to change it. To do this:

Step 1:

In the TV payment settings section, select Change Payment PIN. 

Step 2:

Enter your current PIN, then enter your new Payment PIN, confirm it, and then select Submit.