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Help Centre

Hard / factory reset on the NOW TV Box

Hard / factory reset on the NOW TV Box

You can fix many issues by performing a hard reset of your NOW TV Box. This will return the box to its default factory settings.

Step 1:
Press a pin in the RESET hole (shown below) and hold down for 30 seconds.
 

Reset button

 
Step 2:
Set up your NOW TV Box again.

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