Help Centre

Do I need an active Pass to use my NOW TV Box or Smart Stick?

You need to create a free account and have an active Pass or free trial to start using your NOW TV Box or Smart Stick, and to watch movies, entertainment or sports on your TV.


What if I cancel my Passes?


If you cancel all your Passes, you can still use your NOW TV Box or Smart Stick to access most of the extra channels and apps that are available.

Some of the apps on the NOW TV Box and Smart Stick, including Netflix and YouTube


You won’t be able to use the Sky Sports News HQ app without an active Pass.

If you’ve cancelled a Pass and want to watch movies, entertainment, sports or kids' shows on your NOW TV Box or Smart Stick again, you can restart your Passes easily at any time.

 

Can I still watch on demand movies and shows without a Pass?


You can’t watch NOW TV’s on demand movies and shows or the live channels if you cancel your Passes.
 
However, you can still buy on demand movies through your NOW TV Box or Smart Stick using the Sky Store app. With Sky Store you can rent the latest blockbusters, or choose Buy & Keep to receive the DVD in the post.

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