How can we help?

Change my payment card or billing address

To change the payment card on your NOW TV account:

Step 1:

Select My Account, and then Payment details (you might need to sign in with your email and password, if you haven't already).

Step 2:

Select Update card details.

Step 3:

Enter your new card details.

Step 4:

Select Save my changes.

All future payments will now be billed to your new card.

Unfortunately there are some Visa and Mastercard prepaid cards we don't accept at the moment.

If you can't save the details for your prepaid card, please try using a different payment card instead.


How do I update my billing address?

If your billing address has changed, just select Get in Touch on this page and let us know by email or live chat, and we'll update it for you.  

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