Seeing an error message when watching Freeview channels on your NOW Smart Box? Here's how to perform a channel rescan to fix the issue.

Seeing a red light or a message saying your NOW Smart Stick or Smart Box is overheating? Find out what to do to get your device working safely again.

If any of the apps on your NOW Box, Smart Box or Smart Stick are crashing, freezing or not responding, find out how to perform an update.

The NOW Smart Box with 4K & Voice Search is full of features to unleash your TV's potential and turn it into a smart TV, giving you the best and latest movies, entertainment and sports.

Need to restart or reboot your NOW Box or Smart Stick? Find out how to perform a hard reset on your NOW device and return it to the default factory settings.

Find out the technical specifications of your NOW devices, including audio and visual specs, plus details on ports, the NOW remote control and power input.

NOW Box, Smart Box or Smart Stick not working? Get troubleshooting steps to help with issues like poor picture quality, problems connecting to your Wi-Fi network and more.

Watch Netflix through your NOW Smart Stick or Box. See how to download the app, plus sign in and sign up for a Netflix subscription on your NOW device.

Purple TV screen when watching through your NOW Box or Smart Stick? Try turning off screensavers and properly connect cables. See more on how to fix the issue here.

The NOW Smart Stick and Box give you the NOW app plus 50+ more apps like Netflix, BBC iPlayer, ITV Hub and YouTube. See the full list of available apps.

Find out if you can return your NOW Smart Stick or Box and what to do if your NOW device or accessories are no longer working.

Are you seeing any of these error codes or messages on your NOW Box or Smart Stick? Find information related to error codes, and what to do if you get them.

Find out what to do if accessories for your NOW Smart Stick or Box, including remote controls, power supply units, HDMI and AV cables, are no longer working.

Find out which boxes, smart sticks, and streaming devices you can get the NOW app on and watch your NOW Membership with, including Amazon Fire, Chromecast and Roku devices.

Want to know if you can still use your NOW Box or Smart Stick without an active membership? Find out if you can still use apps and watch catch-up channels when your membership has lapsed.

Find out how to set up your NOW Box, Smart Box or Smart Stick so you can watch NOW on your big screen in a hotel room or student halls where you need to sign in through a web browser.

Find out how to pair your remote if you're setting up your Smart Stick or Smart Box with 4K and Voice Search for the first time, or if you've got a new remote. It's quick and easy to do.

Find out how to watch Sky Sports Box Office events, including the biggest boxing fights, on your NOW Smart Stick or NOW Box.

Find your favourite movies and shows by talking into your Smart Stick or Smart Box remote. Search by movie, show, actor or director, and even look for apps.

New to NOW, or just want to find out more? Check out what features are available with your NOW Membership, including watching in HD, subtitles, watchlists and live pause.