Help Centre

Unlock amazing entertainment with Nestle and NOW TV

Unlock amazing entertainment with Nestle and NOW TV

Snap up a Nestlé promotional pack for your chance to enjoy NOW TV for free. From 8am to midnight, there are 1000 NOW TV Passes to be won every hour!

Win NOW TV prizes with Nestle

Check out our FAQs to find out more about the NOW TV prizes you can win, and how to claim.


About the promotion

With every promotional Nestlé pack you get the chance to win your choice of:

It's super-simple:

Step 1

Head to and enter the 12-digit code from the inside of your wrapper, and your name and email address. From the Country drop-down, select United Kingdom. Hit Submit, and you'll see instantly whether you've won.

Step 2

If you're a winner, pick which Pass you want and you'll be presented with a unique code. Clicking on this will take you to the NOW TV website to claim your Pass.

The code will also be emailed to you, so if you don't want to claim your prize then and there, just keep the email safe and click through when you're ready.

Step 3

On the NOW TV site, you'll see the option to sign up (if you're a new customer) or sign in to your account. The code for your free Pass will be applied automatically.


If you buy a qualifying Nestle product after the main promotional period ends on 15 July 2018, you still have a last chance to win in one of 2 Catch All Draws. There are 2000 prizes to be won in each draw.

  • Entries received between 16 July and 15 August will be entered into the first draw. Winners will need to claim their prize by 11.59pm on 16 November 2018.
  • Entries received between 16 August and 15 March will be entered into the second draw. Winners will need to claim their prize by 6pm on 15 April 2019.

Just enter in the usual way, but instead of finding out instantly whether you've won, you'll see a thank-you page. If you're a winner, you'll then be notified by email within 10 working days of the relevant draw.


You'll need to be over 18 and a UK, Isle of Man, Channel Islands or Republic of Ireland resident to take part in this promotion.

The promotion ends on 15 July 2018, and you'll need to redeem your prize through the NOW TV website by 15 April 2019.


Signing up and claiming your prize

Yes, you can, unless you already have a Sky Sports Pass, in which case you won't be able to get a Sky Sports Day Pass. But don't worry – you can still grab a Sky Cinema, Entertainment or Kids Pass. Or you can wait until your Sports Day or Week Pass ends, then claim your free Day Pass.

If you already have an active Pass, and you choose the same Pass as your prize, we'll change your monthly payment to zero for the next month.

If you're already on an offer for a particular Pass, you'll need to wait until you're in the last 30 days of your current offer before you can claim your free Pass – as long as that's before the final redemption date of 15 April 2019.

Not at all. NOW TV is a separate service that brings you movies, shows and sports from Sky and elsewhere.

You can watch NOW TV on loads of devices, including PCs, laptops, tablets, smartphones and our very own NOW TV Box and Smart Stick. You don’t need a contract and you can cancel your Passes at any time.

To watch NOW TV, you need to be over 18 and living in the UK, Isle of Man, Channel Islands or Republic of Ireland. We use your credit/debit card details to verify this and validate your account.

If you choose a Month Pass, when your free month ends your Pass will keep rolling at the standard price, and we’ll use these card details to take your payments each month. If you don’t want to continue after your offer period, you can cancel at any time and you’ll still be able to watch until your Pass expires.

If you choose a Sky Sports Day Pass, it won't auto renew – it'll just expire 24 hours after you start watching.

Can't read your code?

Nestlé does not assume any responsibility for promotional codes damaged or defaced in the way the product packaging is opened. If you can't read your promotional code due to a genuine printing error, you should contact Nestlé Consumer Services either by email at or by telephone on Freephone 00800 6378 5385, and they'll send you a replacement code. You'll need to contact them by 8 July 2018 to ensure that your request can be processed before the final closing date.

Having trouble entering your code?

  • Make sure you’re following all the onscreen directions carefully, and that you’re entering all fields marked with an asterisk (*).
  • Enter your code exactly as it appears on the pack. Each code can only be entered once.
If you're still getting an error message and you're not sure why, please contact the Nestlé Consumer Services team either by email at or by telephone on Freephone 00800 6378 5385.


About NOW TV Passes

If you picked an Entertainment, Kids or Sky Cinema Month Pass, it’ll start straight away. (If you've already got the same Pass, your offer will be applied to next month's bill.)

If you chose a Sky Sports Day Pass, it’ll be saved on your account for a year, ready for you to activate when you’re ready. So you can redeem your offer now and get it lined up ready for kick-off whenever you're ready. To activate it, just start watching any Sky Sports channel.

You can only have one Sky Sports Pass on your account at a time.

So, for example, if you already have a Sky Sports Day or Week Pass and you choose a Day Pass as your prize, you'll need to wait until your current Pass runs out before you can add it to your account. Keep your email in a safe place until you’ve used your first Sky Sports Pass, and you’ll then be able to redeem your prize.

Just make sure you click through to redeem it before the expiry date of 15 April 2019.

Prizes are limited to 4 per person – 1 of each type of Pass. So if you're lucky enough to win more than once, you'll need to choose a different Pass.

It’s easy to cancel your NOW TV Passes. You can do this at any time and still keep watching until your Pass expires.

Did you find this helpful?